Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Lincoln, Southern, and Northeast Gaston Counties
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
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Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
Sewage Cleanup
Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
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Viruses & Pathogens Cleaning
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Packout and Contents Restoration
Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
Excellent service by Jacobo & J.T.. Thank you! 9/2016
I recently built a new home and the inspector said there was mold under the crawlspace. SERVPRO met my urgent demand to inspect the property (as we are to close shortly) and provided a report. TJ, SERVPRO employee, could have easily told me I needed to remediate and I would have paid for it.
Instead, he very honestly told me there was no visible mold and remediation was completely unnecessary. This is the second time i've used your services and will continue forever given the honest and quality work you provide. Thank you for saving me thousands!!! 5/2018
Thanks for doing our work and being so kind to us too!
I have been pleased with all the workers
Great Service! Will use or recommend to anyone!
Your personnel were very courteous, neat and knowledgeable. They went above and beyond to resolve the issues. I will strongly recommend SERVPRO.
Thank you for having done such an excellent job in getting my home dried out and free of moisture after my hot water heater exploded. Your workers did an excellent job, worked in a timely fashion, were gentlemen and wasted no time in getting the job done. I really appreciate them.
Enclosed is my check in the amount of .... for the work completed. I can't say enough good about SERVPRO and your staff who kept me informed and up to date on their progress. Thank you again for a job well done. It will be my pleasure to recommend you to my family, friends and neighbors should they encounter an event which needs you. 1/2019
Everything was excellent! 8/2018
Really appreciated Evan and his professionalism and him keeping me informed throughout. 4/2018
About Us
Our Story
We started our own SERVPRO franchise in May 2012. We started small but took every job and treated our customers with empathy and respect. Today, we have over 30 employees and operate three franchises that serve Mecklenburg, Lincoln and Gaston counties.
Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.”
Our Employees
Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect. This simple concept has driven our growth and we believe will continue to do so for years to come. Our employees are uniformed, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and our Crew Chiefs are Certified Technicians.
Because we are part of a nationwide system of qualified franchises, no damage is too large or too small for our team.
Our Services
We offer a wide range of services to our communities with a 98% satisfaction rate from surveys conducted with our customers. Our local services include: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.
In the last few years, we have performed fire damage cleanup and restoration and/or water damage mitigation for Novant Healthcare, Johnson & Wales University, Johnson C. Smith University, SouthPark Mall, Myers Park Country Club, Spectrum Center, Charlotte Convention Center, Duke Energy, Childress Klein Properties, and Holiday Inn.
We are also certified as an LLRT (large loss restoration team) through SERVPRO corporate and have deployed teams to disasters such as Hurricane Matthew, and to the devastation of our east coast by Hurricane Florence and Hurricane Michael.
We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.
Our State-of-the-Art Equipment
We have a warehouse and storage facility with capacity and vault storage for recovering damaged items from fire/smoke and water damage. We also have ultrasonic equipment, an ozone room and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed non-salvageable!
Affiliations
- National Association of Women Business Owners (NAWBO)
- Women President’s Organization (WPO)
- North Carolina Healthcare Engineers Association (NCHEA)
- IREM
- IFMA
- Industrial Networking Group
Awards
- SERVPRO of Northwest Charlotte for Outstanding 2017 Sales Performance
- Charlotte’s Fast 50 - 2017
