Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Lincoln, Southern, and Northeast Gaston Counties
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Lincoln, Southern, and Northeast Gaston Counties is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
I recently built a new home and the inspector said there was mold under the crawlspace. SERVPRO met my urgent demand to inspect the property (as we are to close shortly) and provided a report. TJ, SERVPRO employee, could have easily told me I needed to remediate and I would have paid for it.
Instead, he very honestly told me there was no visible mold and remediation was completely unnecessary. This is the second time i've used your services and will continue forever given the honest and quality work you provide. Thank you for saving me thousands!!! 5/2018
Thanks for doing our work and being so kind to us too!
I have been pleased with all the workers
Great Service! Will use or recommend to anyone!
Your personnel were very courteous, neat and knowledgeable. They went above and beyond to resolve the issues. I will strongly recommend SERVPRO.
Thank you for having done such an excellent job in getting my home dried out and free of moisture after my hot water heater exploded. Your workers did an excellent job, worked in a timely fashion, were gentlemen and wasted no time in getting the job done. I really appreciate them.
Enclosed is my check in the amount of .... for the work completed. I can't say enough good about SERVPRO and your staff who kept me informed and up to date on their progress. Thank you again for a job well done. It will be my pleasure to recommend you to my family, friends and neighbors should they encounter an event which needs you. 1/2019
Everything was excellent! 8/2018
Really appreciated Evan and his professionalism and him keeping me informed throughout. 4/2018
You do a great job! 3/2018
About Us
Our Story
We started our own SERVPRO franchise in May 2012. We started small but took every job and treated our customers with empathy and respect. Today, we have over 30 employees and operate three franchises that serve Mecklenburg, Lincoln and Gaston counties.
Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.”
Our Employees
Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect. This simple concept has driven our growth and we believe will continue to do so for years to come. Our employees are uniformed, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and our Crew Chiefs are Certified Technicians.
Because we are part of a nationwide system of qualified franchises, no damage is too large or too small for our team.
Our Services
We offer a wide range of services to our communities with a 98% satisfaction rate from surveys conducted with our customers. Our local services include: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.
In the last few years, we have performed fire damage cleanup and restoration and/or water damage mitigation for Novant Healthcare, Johnson & Wales University, Johnson C. Smith University, SouthPark Mall, Myers Park Country Club, Spectrum Center, Charlotte Convention Center, Duke Energy, Childress Klein Properties, and Holiday Inn.
We are also certified as an LLRT (large loss restoration team) through SERVPRO corporate and have deployed teams to disasters such as Hurricane Matthew, and to the devastation of our east coast by Hurricane Florence and Hurricane Michael.
We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.
Our State-of-the-Art Equipment
We have a warehouse and storage facility with capacity and vault storage for recovering damaged items from fire/smoke and water damage. We also have ultrasonic equipment, an ozone room and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed non-salvageable!
Affiliations
- National Association of Women Business Owners (NAWBO)
- Women President’s Organization (WPO)
- North Carolina Healthcare Engineers Association (NCHEA)
- IREM
- IFMA
- Industrial Networking Group
Awards
- SERVPRO of Northwest Charlotte for Outstanding 2017 Sales Performance
- Charlotte’s Fast 50 - 2017
