Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
SERVPRO of Lincoln, Southern, and Northeast Gaston Counties
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.
Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What Our
Customers Are Saying
I recently built a new home and the inspector said there was mold under the crawlspace. SERVPRO met my urgent demand to inspect the property (as we are to close shortly) and provided a report. TJ, SERVPRO employee, could have easily told me I needed to remediate and I would have paid for it.
Instead, he very honestly told me there was no visible mold and remediation was completely unnecessary. This is the second time i've used your services and will continue forever given the honest and quality work you provide. Thank you for saving me thousands!!! 5/2018
Thanks for doing our work and being so kind to us too!
I have been pleased with all the workers
Great Service! Will use or recommend to anyone!
Your personnel were very courteous, neat and knowledgeable. They went above and beyond to resolve the issues. I will strongly recommend SERVPRO.
Thank you for having done such an excellent job in getting my home dried out and free of moisture after my hot water heater exploded. Your workers did an excellent job, worked in a timely fashion, were gentlemen and wasted no time in getting the job done. I really appreciate them.
Enclosed is my check in the amount of .... for the work completed. I can't say enough good about SERVPRO and your staff who kept me informed and up to date on their progress. Thank you again for a job well done. It will be my pleasure to recommend you to my family, friends and neighbors should they encounter an event which needs you. 1/2019
Everything was excellent! 8/2018
Really appreciated Evan and his professionalism and him keeping me informed throughout. 4/2018
You do a great job! 3/2018
About Us
Our Story
We started our own SERVPRO franchise in May 2012. We started small but took every job and treated our customers with empathy and respect. Today, we have over 30 employees and operate three franchises that serve Mecklenburg, Lincoln and Gaston counties.
Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.”
Our Employees
Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect. This simple concept has driven our growth and we believe will continue to do so for years to come. Our employees are uniformed, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and our Crew Chiefs are Certified Technicians.
Because we are part of a nationwide system of qualified franchises, no damage is too large or too small for our team.
Our Services
We offer a wide range of services to our communities with a 98% satisfaction rate from surveys conducted with our customers. Our local services include: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.
In the last few years, we have performed fire damage cleanup and restoration and/or water damage mitigation for Novant Healthcare, Johnson & Wales University, Johnson C. Smith University, SouthPark Mall, Myers Park Country Club, Spectrum Center, Charlotte Convention Center, Duke Energy, Childress Klein Properties, and Holiday Inn.
We are also certified as an LLRT (large loss restoration team) through SERVPRO corporate and have deployed teams to disasters such as Hurricane Matthew, and to the devastation of our east coast by Hurricane Florence and Hurricane Michael.
We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.
Our State-of-the-Art Equipment
We have a warehouse and storage facility with capacity and vault storage for recovering damaged items from fire/smoke and water damage. We also have ultrasonic equipment, an ozone room and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed non-salvageable!
Affiliations
- National Association of Women Business Owners (NAWBO)
- Women President’s Organization (WPO)
- North Carolina Healthcare Engineers Association (NCHEA)
- IREM
- IFMA
- Industrial Networking Group
Awards
- SERVPRO of Northwest Charlotte for Outstanding 2017 Sales Performance
- Charlotte’s Fast 50 - 2017
