A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Lenoir, Duplin & Jones Counties

Our Google Reviews
(252) 208-7888
4.8
(87 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

When we suffered a water loss at our business SERVPRO of Lenoir, Duplin & Jones Counties were quick to respond. They walked us through the process and removed the water quickly so that we could continue to provide quality care to our customers. We would recommend them! 

Leonard
Kinston

After a small fire in our kitchen, we had to have the ducts cleaned at our house. Ken and Jose did a great job! They were courteous, explained the process and were very knowledgeable. I would highly recommend SERVPRO of Lenoir, Duplin & Jones Counties. 

Andrew
New Bern

I was so pleased with the work that SERVPRO did at our home. I would recommend them to anyone!

Donna
Hookerton

Everyone at SERVPRO was so polite and courteous. They showed up at my house on time and were extremely professional. 

Norma
Swansboro

We recently used SERVPRO of Lenoir, Duplin & Jones Counties and were very pleased. They were so polite and knowledgeable and I would highly recommend calling them in an emergency!

Kristen
Snow Hill

5 Stars, Ethan and Tim of Wayne County NC SERVPRO did an amazing job analyzing the situation and provided quick solutions and answered a myriad of questions. We truly appreciated their customer service and diligence throughout the whole process. Thank you from my family to both of yours, Ethan and Tim.

DB Curry
Goldsboro

5 Stars!, I am pleased with the work that was done at my house, and pleased with the attitude of all the SERVPRO employees. Terry and his team did a great job!! I recommend them!!

Christy Smith
Kinston

5 Stars, Awesome job. Brian, Ethan and Tim were super professional and informative. We will definitely recommend SERVPRO to anyone, and will use them again if needed. All questions were answered and communication was very easy. Office staff was also very professional and courteous!

Carla Jones
Kinston

I had an awesome experience with SERVPRO of Lenoir, Duplin and Jones counties. It was such a great experience working with Terry Miller. He kept me updated on the entire process. They were very professional, were always on time, answered all my calls, and did a superb job at our residence. Thank you so much.

Mose Countryman
Lenoir County

About Us

SERVPRO Home Restoration of Lenoir, Duplin, Jones, and Wayne Counties understands the stress and worry that comes with fire damage or water damage and the disruption that storms can cause on your life at home or in your  business. Our goal is to quickly minimize the interruption to your life and restore your home "Like it never even happened."


SERVPRO of Lenoir, Duplin, Jones, Wayne Counties specializes in the clean up and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Lenoir, Duplin, Jones, & Wayne Counties including the towns of Wallace, Mt Olive, Beulaville, Kenansville, Warsaw, Rose Hill, Trenton, Maysville, Pollocksville, Pikeville, Kinston, LaGrange, Goldsboro can also mitigate mold and mildew from your home or business.

Our staff and professional construction crews are highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge for seamless communication with your insurance provider and restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Lenoir, Duplin, Jones, & Wayne Counties.

Our franchise is locally owned and operated by Licensed General Contractor Tony and Charlene Turner. Natives of Lenoir County, they are committed to making sure that our customers are a top priority and they are well taken care of. They have strived to serve their community since 2001 with the utmost integrity. Our employees are the best of the best and understand how important it is to serve a community that they call home.

If you would like to schedule service for your home or business, please call today for a free estimate!

Tony & Charlene & Zachary G. Turner
Tony & Charlene & Zachary G. Turner
Owners of SERVPRO of Lenoir, Duplin & Jones Counties

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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