Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of East Raleigh, Zebulon, Knightdale
Our Google Reviews
(919) 250-0455
5.0
(32 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

SERV1429_L1sp_Icons_Light_Mold.svg

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

SERV1429_L1sp_Icons_Light_Construction.svg

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

SERV1429_L1sp_Icons_Dark_Vandalism_Graffiti.svg

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

SERV1429_L1sp_Icons_Light_Document_Restoration.svg

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
32 Reviews
5.0
Leave Us A Review
Beth Clark
12 months ago

I cannot recommend Servpro of East Raleigh, Zebulon and Knightdale enough. 5 stars for sure. William- the project manager, went above and beyond in every way! We needed the work done a specific week but due to delays from insurance and paperwork it looked impossible. Once William got involved, things fell into place as he worked very hard to line things up. The job was completed the dates we needed and the results were amazing. Their craftsmanship for the job was excellent resulting in a beautiful new bathroom and gorgeous refinished hardwood floors! Big thanks go to William , Ricardo and their team.

Catherine Beasley
over 2 years ago

I couldn't be happier with how ServicePro handled my water damage remediation project. They helped me through hurdles with my insurance company, they did a great job of keeping the house clean during demo, and they were always responsive, prompt, and professional. I hope I never have reason to use them again, but if I do, I will certainly be back.

Daryl Myer
over 3 years ago

It was an unpleasant surprise to come home from a weekend trip to find water all over the floor. I am thankful for Servepro water mitigation and the great work they did cleaning up the mess. I would certainly recommend Servepro to friends, family, and neighbors. If you ever have an unfortunate water damage surprise like this, don't hesitate to give them a call. It was very nice to meet every team member. That was my positive experience. Every person I worked with was helpful throughout the entire ordeal. Good people all around. Justin D. arrived impressively quick on the late Sunday afternoon when I called Servepro. He did a great job with the big mess that was at our house. Timmy completed a follow up inspection the next day and talked me through next steps. Justin W, Jason, and Patrick did great work on the cleanup and containment. It was nice working with them, and they did not seem to mind any time I had a question. The project manager, Angie, was helpful, taking my phone calls, answering questions, and working with me throughout the cleanup. There were others that came by as needed to help with the project. I do not remember all their names, but I appreciated the entire team. Thank you Servepro

R.J. Caligiuri
almost 4 years ago

Robert and Reyes were on time, professional and patient with my questions - much appreciated

Zachary Keith
about 4 years ago

Robert and Reyes were very helpful and professional dealing with our water damage in our historic home.

Debra Johnson
about 4 years ago

I had water damage, and these 4 young men came in and help me out Robert, Rosemead in sorry I forgot the other two names

Jayden Leslie
about 4 years ago

Robert and Bub were magnificent they were very respectful knowledgeable ant helpful I’d definitely use this company any workers in any crisis thank you fellas.

Nate Manzo
about 4 years ago

Very prompt, professional, and courteous! Robert, Johnathan, and Chris H were all super helpful and explained everything they were doing clearly. Dane helped us with scheduling the first crew to come out late on a Friday night to deal with the initial water damage before it got any worse. Would use again in a heartbeat! (but I hope I don't have to!)

Ashley Brown
over 4 years ago

Robert was very professional, he arrived onsite with Landon & Jason and they explained the process answered all my questions. They were on time both days they arrived. They seem very knowledgeable about what needed to be done. When they beginning their work they kept the area cleaned and before leaving each day they let me know the next steps. The second day I had a different team Al & Fernando they called me 25 mins before arriving to ensure it was a good time. They arrived on time and were just as professional ad the other team, they worked fast and effective once they finished their work they gave me the next steps and let me examine the area before leaving. This company definitely made this process as smooth as possible and I appreciate how effective and professional they were. Also when I first contacted the company the lady that answered was so nice and got a team on-site within 2 hours.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test