A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Downtown Raleigh

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I was very happy with the flooring job that I had done in my house. The construction men were very professional and friendly. The ending job is perfect and truly beautiful!!!

Michael was also very informative and helped me to make the correct decisions. The overall process exceeded my expectations.

Janet West
Raleigh

Jake from SERVPRO of Downtown Raleigh did a great job wrapping up the project and staying on top the process. He personally made sure we were satisfied with the service. Thank you so much!

Sarah Dabboussi
Raleigh

The SERVPRO of Downtown Raleigh mitigation team was very efficient and professional. They came to our home within hours of our flooding and took care of everything. They were responsive and communicated throughout the process. The reconstruction team was equally impressive. They were easy to deal with, communicated well and finished the job a day early which was very nice. Their work was perfect. We definitely recommend SERVPRO of Downtown Raleigh.

Pam Russell
Raleigh

My home suffered extensive fire damage that required more than 80% reconstruction. At the time, I wasn’t sure which restoration company to approach. I was referred to two or three companies, including SERVPRO, and I spoke with each of them about their process and overall approach.

Mike Miller from SERVPRO of Downtown Raleigh visited the property, took detailed photos, communicated directly with the insurance adjuster, and provided a comprehensive quote. Mike Miller and Pat Fitzsimmons then walked me through the entire restoration process. They also shared references from prior clients who were generous with their time and insights, as well as before-and-after photos of past projects, which gave me a great deal of confidence in SERVPRO's capabilities.

Once I decided to move forward, Mike M. finalized the quote and worked directly with the insurance company throughout the project, without requiring my involvement. This was extremely helpful and removed a lot of stress. Mike Reardon was assigned as the project manager, and he was outstanding. He was transparent throughout the construction process, consistently kept me updated on progress, patiently answered my questions, and addressed any concerns promptly.

During construction, there were several unexpected findings that required additional repairs, but Mike made quick decisions and brought in the necessary crews immediately, which kept the project on track. The final result exceeded my expectations—the home turned out to be in better condition and higher quality than the original construction.

I am extremely happy with this entire SERVPRO team and highly recommend them for any restoration needs.

Srikanth Kotapati
Downtown Raleigh

About Us

SERVPRO of Downtown Raleigh: Locally Owned Restoration Experts

When water, fire, mold, or storm damage hits your property, the speed and quality of the response determines how much you lose. SERVPRO of Downtown Raleigh is locally owned and operated, serving homeowners and business owners across Downtown Raleigh with 24/7 emergency restoration services backed by decades of hands-on experience.

Trained Professionals, Proven Process

Every technician on our team is trained through the IICRC and SERVPRO's national training programs. That training shows up in the details: thorough inspections, accurate damage assessments, and restoration plans built around your specific property. From burst pipes and smoke damage to hidden mold behind walls, our crew handles every phase of cleanup, remediation, and reconstruction under one roof.

Local Team, National Resources

As a locally owned franchise, we know Downtown Raleigh. As part of the SERVPRO network, we have access to specialized equipment, proprietary cleaning products, and large-loss support that most independent restoration companies simply cannot offer. That combination means faster response times, consistent quality, and the ability to scale up when a major event hits.

Ready When You Need Us

Property damage doesn't follow a schedule, and neither do we. SERVPRO of Downtown Raleigh is available around the clock for emergency water extraction, fire and smoke cleanup, mold remediation, and storm damage restoration. Call our team and let us get your property back to pre-damage condition. Like it never even happened.

Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group
Justin & Brandon Bisig, Carl S. Perazzola, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group
Owners of SERVPRO of Downtown Raleigh

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test