Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Cary
Our Google Reviews
(919) 754-8160
4.8
(106 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
106 Reviews
4.8
Leave Us A Review
Gwen Pueblo
2 months ago

Unfortunately I had a house fire. This company provided me with a better house than I had before. Very pleased with the outcome.

Misty Howell
6 months ago

Jason was an amazing Project Manager and Carlos was an excellent contractor. They both kept me up to date throughout the entire process. We had a sewer line that backed up in our basement and we were dreading dealing with the remediation. I was pleasantly surprised at how easy the entire process was with their help! I would definitely recommend their team for your remediation needs!

Timothy Hardin
7 months ago

Worked with William from the Recon team. Answered whenever I had a question and was able to work with our busy schedule in athletics to get the job done.

Rose H
9 months ago

Ragan always arrived at the scheduled time, kept me informed of what was happening with the water removal, the degree of moisture in the area and answered all my questions. THANKS! Ragan for being so pleasant and encouraging in my hot water tank flood.

Tamara Monesmith
9 months ago

William was our reconstruction manager. This review is specifically for him and the reconstruction work of the subcontractors on the project. He was very responsive and ultimately completed a repair in only a day after we waited 4.5 months to initiate due to insurance negotiations and bureaucracy. Even though the work was rapidly completed, it was high quality.

Teresa Lane
9 months ago

The ServoPro team was very quick to respond when we had a major water leak in our home. They communicated with us on every step of the process and were very professional. They arrived for follow up services at the times that they communicated. It was very nice to be able to rely on their service during a time when we were really stressed. The teams also cleaned up when they left which was great. We would like to give them a big thank you for their help.

Renblah 01
9 months ago

Great job and fast. Appreciate their attention to detail.

Gail Massari
9 months ago

This is the second time I used ServPro for mold mitigation due to water from the unit above me. I was not paying for this - the neighbor above me paid. However, I declined using the other mitigation group that estimated the job for my neighbor because my first experience with Serv Pro was so excellent and I wanted to assure this mitigation was done promptly and efficiently. The technical and office staff are all responsive and excellent. Kudos to all, especially Jorge for handling this during the holiday season.

Katy Walker
9 months ago

Professional and thorough.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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