A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Asheville

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

SERVPRO was great!  We are very thankful for the fantastic work and excellent service.

Alisha W
Asheville

I am very pleased with the work and services provided by SERVPRO. They went above and beyond to ensure our home was back in order.  Very satisfied. 

Jacob G
Asheville

Thank you so much for the hard work.  Our home suffered from a water loss and we had no idea where to turn.  SERVPRO responded within hours of the call and begin procedures. Awesome work.

Robert H
Royal Pines

We have a great experience with SERVPRO.  We could not have asked for a better team.  They were very professional and knowledgeable.  Thank you!

Evan D
Asheville

Great work by a Great Team... Thank you!

Renee K
Royal Pines

We had a great experience with SERVPRO.  I was very impressed with the level of service and expertise from the team.  They were at our home within hours, arriving and started assessing the loss.  Thank you!

Kim D
Asheville

We were very pleased by the level of service at SERVPRO.  The team was very knowledgeable and they restored our home quickly back to pre storm conditions.  We would defiantly use them again if needed in the future. 

Kevin R
Asheville

We were very thankful for the great team at SERVPRO.  They were very knowledgeable and the work looks great. Very thankful.

Rebecca
Asheville

We were very blessed to have a great company responding to our restoration emergency.  They were very polite and professional.  I would definitely use them again in the future if needed. 

Hannah E
Royal Pines

About Us

OUR STORY

SERVPRO of Asheville has served the Asheville and surrounding community for over 17 years and understands the stress and worry that comes with a fire or water damage and the disruption it causes your life.  Having personally experienced a large fire loss I know from a customer point of view what you are experiencing and will strive to treat you with empathy and respect through this experience with your home or business.  Our team works 24/7/365 to meet the disaster restoration needs of our customers, both Residential and Commercial.

With our 30 Team members we are here to help make any size disaster “Like it never even happened.”  

OUR EMPLOYEES

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff with over 100 years of industry and franchise experience is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Asheville. 

OUR SERVICES


SERVPRO of Asheville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage within our Mitigation Services and Construction Services Divisions. SERVPRO of Asheville can also mitigate mold and mildew from your home or business.  
If you would like to schedule service for your home or business, please call today!



OUR STATE of THE ART EQIUPMENT & FACILITY

We have a conditioned warehouse and secure storage facility for contents and recovering damaged items from fire/smoke and water damage. We also have an on site cleaning operation with ultrasonic equipment, an ozone room and textile/Esporta cleaning systems to properly clean contents and clothing. The ultrasonic and contents production line allows us to clean items that previously would have been claimed unsalvageable!  Our Construction Services Division utilizes the Matterport scanning system to support the quick and accurate scoping for reconstruction projects of any size. 

 
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Gregory A. & Mary P. Wolljung
Gregory A. & Mary P. Wolljung
Owners of SERVPRO of Asheville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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