
Meet Our Team
All it takes is one call to SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point
![Dana McGraw, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Dana McGraw
Dana is the Office Manager for SERVPRO of Tupelo. Dana has been with SERVPRO for over 11 years. Dana is IICRC certified as well as ECTP certified. As an office manager some of her primary responsibilities are Team Management; Financial Analysis, Key Measurements, & Compliance; Human Resource Management; and Annual Planning & Reporting.
![Mike Eldridge , team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Mike Eldridge
Mike Eldridge is the Marketing Manager/Key Accounts Manager for SERVPRO of Tupelo. He has been with SERVPRO of Tupelo for over 20-plus years. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Odor Control, General Safety, Subrogation, Fire, WTR. He has also been part of the SERVPRO Million Dollar Club six different times.
![Benjie Rigby, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Benjie Rigby
Benjie Rigby is the Operations Manager for SERVPRO of Tupelo.
Benjie has over 17-plus years of experience with SERVPRO of Tupelo SERVPRO of Amory/Aberdeen & West Point. Benjie is IICRC Certified in Water & Fire as well as ECTP Certified.![Heather Jackson , team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Heather Jackson
Heather Jackson – Operations Manager
Heather keeps SERVPRO running smoothly—coordinating teams, optimizing workflows, and ensuring every job is handled with efficiency and care.![LeKelsey Doss, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
LeKelsey Doss
LeKelsey is our Project Manager for SERPVRO of Tupelo. He began as a Production Technician and his efficiency on jobs and willingness to go above and beyond for any customer have made him an integral leader for our Production staff. LeKelsey is IICRC certified and ECTP certified.
![Todd Kennedy , team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Todd Kennedy
Todd is a Marketing Representative for SERVPRO of Tupelo. He is IICRC certified as well as ECTP certified.
![Hugh Foster, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Hugh Foster
Hugh Foster is an Assistant Production Manager here at SERVPRO. He has seven years of experience in his field, including level four technician certificates WRT, ASD, and AMRT.
![Criffie Penson, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Criffie Penson
Criffie has been a Production Technician with SERPVRO of Tupelo for over 10-plus years. Criffie is ECTP certified. As a Production Technician, Criffie focuses on Structure and Contents cleaning in the Fire Restoration process as well as other duties to help ensure accurate and efficient job completion by all of our Production Team.
![Mary Jo Storey Richoux, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Mary Jo Storey Richoux
Mary Jo is a Reconstruction Coordinator for SERVPRO of Tupelo.
![Shelley Boswell, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Shelley Boswell
Shelley Boswell is the administrative Assistant here at SERVPRO of Tupelo.
Jenna Wang
Jenna Wang is a Reconstruction Coordinator for SERVPRO of Tupelo.
Shelly Roberts
Shelly Roberts is over our accounts payable here at SERVPRO.
Devin Statum
Devin is apart of our production team here at SERVPRO as a Crew Chief.
![Robert Patterson, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Robert Patterson
Robert is apart of our production team here at SERVPRO as a Crew Chief.
![Meredith Watkins , team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Meredith Watkins
Meredith Watkins – is our Marketing Support Coordinator here at SERVPRO of Tupelo.
![Benny Coleman, team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Benny Coleman
Benny – Restoration Supervisor
Benny leads our production team with expertise and dedication, ensuring every restoration project is completed with efficiency, quality, and care.![Tommy Smith , team member at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point]()
Tommy Smith
Tommy – Restoration Supervisor
As a Restoration Supervisor, Tommy leads our production team with skill and dedication, ensuring each project is completed with care and quality service.
What our
customers are saying
I had an incredible crew come out today, with excellent work to show for it. With personalities to match! Answered any and all of my questions. Very quick work given the circumstance. Very please with SERVPRO employees, Sam, Jessica, Hugh, Eric, and David. Thank you guys for all of your hard work today!
Did you know mascara could come out of white carpet? I didn't either. My dog got ahold of some of my mascara while we were out of town and I am still in disbelief that SERVPRO of Tupelo was able to get it out. Thank you again SERVPRO!
Thank you SERVPRO of Tupelo for taking care of the water damage in my home. Not only were you able to take care of the water damage itself, but it was so nice not to have to find contractors. You were able to literally take care of everything. I didn't have to do a thing and you don't realize how easy that makes it for your customers. Thank you again SERVPRO.
Thank you SERVPRO for always being a sponsor for Blessed are the Peacemakers. This is such an amazing event and thank you for understanding how important it is to support such an amazing cause. Thanks again!
I can't thank you enough for coming to teach the CE Class last week at our facilities. Our staff was so impressed and complimentary your staff and your presentation. We look forward to seeing you again soon. Thank you again SERVPRO for your generosity.
I hired SERVPRO to clean out my air conditioning ducts. (20 years) Kurt and his staff came in, and all of them were very professional, friendly, and appreciative. Kurt informed me of what they would be doing, and how long it would take. They washed up all of my vents as well. They also cleaned up any mess that they had made during the process. Thank you, Kurt, and SERVPRO for a job well done! Highly recommend their service!
Kelsey and Shaun were great, well respected, well mannered, worked as a team, and showed interest in their work.
Thanks a lot, SERVPRO
The crew members were very helpful and kind. They were good to explain what they were doing and how long to expect the job to take.
Our basement flooded and left a terrible mess. The team came quickly and accessed the situation. Another team came in and ripped all of the wet sheetrock, trim, and other wet debris. They dried the room for days and the sent repair team in to return it to its original status. Very hardworking guys!
About Us
SERVPRO of Tupelo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We have a highly trained and professional team of employees that are always here to help! From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We know that water and fire damage can happen at given time, and we know your time and belongings are very important to you. We at SERVPRO of Tupelo are available 24/7, including all major holidays. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We also offer a variety of other cleaning services such as mold mitigation, carpet and upholstery cleaning, duct cleaning, post construction cleaning, biohazard cleaning, vandalism cleaning, sewage cleanup, trauma and crime scene cleanup, and commercial cleaning. We offer full construction services so after your fire and water mitigation services are completed, we can then fully repair all of the work that needs to be done. We are proud to be here in your community and proud to be part of a nationwide SERVPRO brand that you know and trust.














