Call: (662) 349-6500
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
Owners of SERVPRO of Southaven & Horn Lake

Meet Our Team

All it takes is one call to SERVPRO of Southaven & Horn Lake. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Southaven & Horn Lake
Our Google Reviews
(662) 349-6500
4.6
(89 reviews)
(662) 349-6500
Meet our Team. Here to Help 24/7
  • William Love, team member at SERVPRO of Southaven & Horn Lake

    William Love

    William Love is also part owner of SERVPRO of Olive Branch & Marshall County. Will grew up on the Mississippi coast and lived through Hurricane Katrina. After the storm, he was inspired to be able to help others in the community during trying times.


    Before he became a SERVPRO franchise owner he was a stay-at-home dad and part-time pastry chef! He enjoys whipping up cookies, cakes, and his famous Tiramisu. Will also loves hanging out with his wife, 2 daughters, and the boys.

  • Jim Metteauer, team member at SERVPRO of Southaven & Horn Lake

    Jim Metteauer

    Jim Metteauer is part owner of SERVPRO of Olive Branch & Marshall County. He grew up in a small town in East Texas and later went on to attain a degree in Civil Engineering. Post-grad he traveled to seventeen countries and worked in the oil fields for 12 years. He has always enjoyed servicing people and the construction industry and consequently joined forces with his two friends to start SERVPRO of Olive Branch & Marshall County together. He is a licensed mold contractor in Louisiana and Texas, and he has his residential and commercial contractor license in the state of Louisiana. When he is not at work he loves spending time with his beagle-greyhound mix, Carolina, and taking her on adventures!

  • Taylor Rosson, team member at SERVPRO of Southaven & Horn Lake

    Taylor Rosson

    As one of the owners of SERVPRO of Olive Branch & Marshall County Taylor is responsible for the oversight of the day-to-day operations of all facets of the organization. He is trained, certified, and experienced in water and fire damage restoration through SERVPRO Industries, and holds Water Damage Restoration (WRT) and Fire & Smoke Damage Restoration (FSRT) certifications from the Institute for Inspection, Cleaning, and Restoration Certification (IICRC). He graduated from Mississippi State with a bachelor's degree in 2013.


    Taylor enjoys spending time with his family, playing golf, exercising, music, and passionately following all of his sports teams.

What our
customers are saying

John came out to our house and thoroughly looked over the issues, clearly explained the process, and it went very smoothly. He was friendly and easy to work with. We had a problem with water under our flooring, and they quickly addressed the issues and had everything dry in no time. I would highly recommend John and his team.

Garrett Surles

Great & speedy service! Kirk, Cody, & Walter were great to work with

Allison Lachaussee

Ethan, Cooper and John were great. They were very professional and took care of our problem.

Walter Chambliss

Richard and Dustin were fantastic on my bathroom job. I appreciate how fast ServPro is

Joyce Taylor

I Highly recommend Servpro for hardwood removal and if you can ask for Richard and Justin they covered all my belongings with plastic and kept everything clean during the process great guys!!!!!

Malcolm Reed

ServPro of Southaven and Horn Lake has handled my mitigation with professionalism and personalized care that has exceeded my expectations. I am so appreciative of the communications and guidance from Catherine, John, and Jeff. Camden and Mike were not only polite and punctual, but also very respectful of my space. They worked quickly and took extra care not to damage my carpet while removing a water damaged bath cabinet. They also cleaned up and hauled everything away after they finished. Pre- and post-construction pics coming.

Nikki House

Great customer service my water heater burst causing a leak, John came right away..very pleasant and friendly. I did not have wait til the next day..they came within an hour. Great work and they deserve 5 stars and more.

tina Marie Thomas

Wonderful experience I couldn’t have ask for a better crew , well educated on what they were doing very respectful,Mike ,Camden ,Mike Kirk and Dillion these are wonderful guys I think the do a wonderful job i rate them 10 out of ten if I could give them a hundred I would this team keep up the good work.

priscilla anderson

We had a water damage that started in our upstairs bathroom, and worked its way through downstairs. Crews were on site promptly to deal with the restoration and immediately started planning for reconstruction as soon as the restoration was completed. I would highly recommend for all disaster and construction needs!

matthew little

About Us

SERVPRO of Southaven & Horn Lake was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Mississippi community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damages. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.

Water damage is a staple of our business. We have national contracts with multinational insurance companies and property management firms due to our size. Water damage can strike a home or business at any time, and we are always prepared to help. SERVPRO of Southaven & Horn Lake has a crew on call 24/7 to assist the needs of those in emergency situations. From water damage at your Southaven & Horn Lake home to water damage in a commercial building in the Greater Memphis Metropolitan area, we have the experience and training to quickly mitigate these losses. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Southaven & Horn Lake pride ourselves on exceeding these standards.

Fire damages are common in our old homes and businesses in Southaven & Horn Lake. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Southaven & Horn Lake will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.

If you have a need for water, fire, or mold restoration work in Metairie or the Greater New Orleans area, please call SERVPRO of Southaven & Horn Lake where we will treat you like family.

Read More
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
Owners of SERVPRO of Southaven & Horn Lake

Services

About

Legal

SERVPRO of Southaven & Horn Lake
8450 W Sandidge Road
Olive Branch, MS 38654
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

© 2026 SERVPRO. All rights reserved.

Variant served: ControlVariant served: Test