John R. & Gisele P. Hansbrough
John R. & Gisele P. Hansbrough
Owners of SERVPRO of Jackson and Madison County

Meet Our Team

All it takes is one call to SERVPRO of Jackson and Madison County and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Jackson and Madison County

Meet our Team. Here to Help 24/7
  • Joseph , team member at SERVPRO of Jackson and Madison County

    Joseph

    Joseph is the General Manager at SERVPRO of Jackson and Madison County. Joe has traveled the world - Africa , Malaysia, Germany, Spain, Vietnam, Mexico, Dubia, China, and has crossed the equator three times! This is all from his past job as a Health Safety & Environmental investigator. He has several years of experience and has the following certifications: Certified Occupational Safety Specialist, Safety Leaders Course, OSHA 10, Permit Required Confined Spaces Competent Person, Entrant/Attendant/Rescue with AGT Levels 1,2, and 3, CPR/1st Aid, TOPSET Accident Incident Investigations, Scaffold Building Qualified Competent Person, Qualified Rigger API RP2D, HUET, Train the Trainer, Vessel Personnel w/Designated Security Duties, Advanced Firefighting, Certified Fork Lift Operator, Transportation of Hazardous Materials 49, Safety Case Overview, Hydrogen Sulfide Awareness, Safety Conversations, Major Emergency Management, Risk Management, Certified Crane Operator, and Strive Leadership Certification.

  • Derek, team member at SERVPRO of Jackson and Madison County

    Derek

    Derek is the General Manager over Construction with SERVPRO of Jackson, Madison County, and Brandon. He has been with us for over 15 years. Derek has the following certifications from the Institute Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT), Applied Microbial Remediation Technician (AMRT), Applied Structural Drying (ASD), Carpet Cleaning Technician (CCT). He is also ECTP Certified, RRP Certified, Subrogation Certified and Certified in Dry Book.

  • Suzie, team member at SERVPRO of Jackson and Madison County

    Suzie

    Suzie is the Office Manager at SERVPRO of Jackson, Madison County, and Brandon. She has been with our company for 8 years. She has over 26 years of experience in the Education Sector for the Jackson Community. Suzie enjoys spending her free time with her family and friends.

  • Ashley, team member at SERVPRO of Jackson and Madison County

    Ashley

    Ashley is the Job File Coordinator at SERVPRO of Jackson and Madison County. She has been with the company for 5 years. In her free time, she enjoys spending time with her daughter.

  • Andrew, team member at SERVPRO of Jackson and Madison County

    Andrew

    Andrew is the Sales and Marketing Manager with SERVPRO of Jackson, Madison County, and Brandon. He has been with us for over 5 years.

  • Will, team member at SERVPRO of Jackson and Madison County

    Will

    Will is a Sales and Marketing Representative with SERVPRO of Jackson, Madison County, and Brandon. He previously was a Crew Chief. He has been with us for 2 years.

  • Chris, team member at SERVPRO of Jackson and Madison County

    Chris

    Chris is a Construction Manager at SERVPRO of Jackson and Madison County. He has over 20 years of experience in Mitigation and has been with our company for 6 years. He holds a Water Restoration Certification, Commercial Mold Inspection Certification, Lead Removal Certification, and a ICRC- Fire Clean Up Certification.

  • Chris, team member at SERVPRO of Jackson and Madison County

    Chris

    Chris is a Construction Manager with SERVPRO of Jackson, Madison County, and Brandon. He has been with us for almost 1 year.

  • Stacey, team member at SERVPRO of Jackson and Madison County

    Stacey

    Stacey is a Construction Manager with SERVPRO of Jackson, Madison County, and Brandon. She has been with us for over 2 years.

  • Nicholas , team member at SERVPRO of Jackson and Madison County

    Nicholas

    Nicholas is a Production Manager on the SERVPRO of Jackson, Madison County, and Brandon crew. He has been with of SERVPRO of Jackson & Madison County for 13 years. Born and raised in Mississippi, Nick loves watching sports and enjoys spending his spare time with his family.

  • Blake, team member at SERVPRO of Jackson and Madison County

    Blake

    Blake is a Production Manager at SERVPRO of Jackson, Madison County, and Brandon. Blake has been with our team for 8 years. He is certified in water damage restoration, applied microbial remediation, Commercial Drying specialist, and fire and smoke remediation. He is an avid Florida gator fan and loves spending time with his family.

  • Bryce, team member at SERVPRO of Jackson and Madison County

    Bryce

    Bryce is a Production Manager with SERVPRO of Jackson, Madison County, and Brandon. He has been with us for over 2 years.

  • Charity, team member at SERVPRO of Jackson and Madison County

    Charity

    Charity is a Production Manager with SERVPRO of Jackson, Madison County, and Brandon. She has been with us for 5 years.

  • Corey, team member at SERVPRO of Jackson and Madison County

    Corey

    Corey is a Production Manager with SERVPRO of Jackson, Madison County, and Brandon. He has been with us for around 3 years.

  • Will, team member at SERVPRO of Jackson and Madison County

    Will

    Will is a Crew Chief with SERVPRO of Jackson, Madison County, and Brandon. He has been with our team for one year!

  • Tevin, team member at SERVPRO of Jackson and Madison County

    Tevin

    Tevin is a Crew Chief at SERVPRO of Jackson and Madison County. He has been with the company for 5 years. He enjoys spending his free time with his family and friends.

  • Jeremy, team member at SERVPRO of Jackson and Madison County

    Jeremy

    Jeremy is a Crew chief at SERVPRO of Jackson, Madison County, and Brandon. Jermey has 5 years of mitigation experience. He spends his free time helping others and enjoys spending time with his family and friends.

  • Reece , team member at SERVPRO of Jackson and Madison County

    Reece

    Reece is a Crew Chief with SERVPRO of Jackson, Madison County, and Brandon. He has been with our team for over one year. Reece has recently gotten married and has been a great addition to our team!

  • Keith, team member at SERVPRO of Jackson and Madison County

    Keith

    Keith is a Crew Chief with SERVPRO of Jackson, Madison County, and Brandon. He served in the United States Army, and we are proud to have him on our team. He has been with us for 3 years.

  • Jason, team member at SERVPRO of Jackson and Madison County

    Jason

    Jason is a Crew Chief with SERVPRO of Jackson, Madison County, and Brandon. He has been with us for over 1 year.

  • Emmanuel , team member at SERVPRO of Jackson and Madison County

    Emmanuel

    Emmanuel is a Certified Technician for the SERVPRO of Jackson, Madison County, and Brandon tea. He has been a on our team for over 25 years. He is a lifelong resident of Mississippi who enjoys watching football. His favorite team is the Dallas Cowboys. He is a proud father and grandfather of 4 children and many lovely grandchildren.

  • Pearl, team member at SERVPRO of Jackson and Madison County

    Pearl

    Pearl is a Technician with SERVPRO of Jackson, Madison County, and Brandon. She has been a beloved team member for 15 years.

  • Chloe, team member at SERVPRO of Jackson and Madison County

    Chloe

    Chloe is a Technician with SERVPRO of Jackson, Madison County, and Brandon. She has been with our team for over one year!

  • Mike, team member at SERVPRO of Jackson and Madison County

    Mike

    Mike is the Warehouse Manager with SERVPRO of Jackson, Madison County, and Brandon. He has been with us for over 3 years.

What our
customers are saying

Couldn't be happier with the service. Had a bad leak in my walls next to my shower that put our renovations on hold until the mold was removed. The owner, Robby, himself was at my house the next day coordinating the process to get me back on track and his SERVPRO of Jackson and SERVPRO of Madison County team went above and beyond. If you like efficient, friendly, professional service then these are your guys. Will recommend them to everyone.

Daniel Carney
Brandon

The service is great!! They were very professional and cost effective.

J. Hendrix
Brandon

Very professional! Great service and they went above and beyond to make sure we were happy. Would recommend to anyone and would definitely use again!!

Heidi Jones
Madison

The SERVPRO of Jackson and SERVPRO of Madison County team does a great job. I would recommend them wholeheartedly!

Faith Stuart
Madison

I had a small mold issue due to some leaks underneath my house.  SERVPRO of Jackson and SERVPRO of Madison County took care of drying the area after the leak was fixed, then proceeded to fix the mold issue.  SERVPRO of Jackson and SERVPRO of Madison County employees are prompt, helpful, professional and kind.

Frydis Hansbrough
Magee

When there was a small mold issue in my rental house, SERVPRO of Jackson and SERVPRO of Madison County took care of it fast!  They are efficient, respectful and respond quickly!

Kelley Hansbrough
Oxford

"I am amazed at the work that Chris Blair and his team did on repairing my hall closet from damage from a leaky water heater. The timeliness, the professionalism, and quality of work done is above and beyond. My hall closet looks and feels brand new. Thank you SERVPRO, and I will definitely recommend you all to anyone and everyone."

Allen
Jackson

"We had 2 X-Large area rugs cleaned by SERVPRO of Jackson and Madison. We live in Rankin County. They picked up, washed, returned and helped us place the rugs. Will Lucas and Derek Hayes went beyond what I expected in making sure we were not only happy but helped two older people by loading and unloading. The rugs look fantastic!!!! They were so dirty and honestly, they look better than I ever imagined! I highly recommend that you get your area rugs cleaned there. I will definitely use them again!!!"

Linda Rainer
Rankin

"Incredible service!!! You can’t beat this company and how great they care for customers. 10 out of 10!!! Will always call SERVPRO for my cleaning needs."

Roddy Merritt
Jackson

About Us

Here to Help® When You Need Us Most

Disasters don’t wait for a convenient time—and neither do we. Whether it’s water, fire, or storm damage, SERVPRO of Jackson and SERVPRO of Madison County is ready to respond 24/7. We act fast to help minimize disruption and begin the restoration process immediately, no matter the size or scope of the loss.

Specialists in Restoration and Cleanup

Our team is your local expert in restoring both residential and commercial properties affected by fire, smoke, or water damage. We also handle mold remediation, biohazard cleanup, and even crime scene cleanup with care and professionalism. Whatever the situation, we’re equipped to restore your property and peace of mind.

Trained. Trusted. Local.

Our highly trained technicians receive ongoing education through SERVPRO’s corporate training programs and hold industry certifications from the IICRC. Backed by a nationwide network of SERVPRO franchises, we combine local care with national support—ensuring help is always within reach.

Reach Out Anytime

If your home or business experiences property damage, don't wait. Call SERVPRO of Jackson and SERVPRO of Madison County for reliable, round-the-clock restoration services.

SERVPRO® — Trusted Since 1967

John R. & Gisele P. Hansbrough
John R. & Gisele P. Hansbrough
Owners of SERVPRO of Jackson and Madison County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.