About Us
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SERVPRO of West Kirkwood/Sunset Hills
About Us
Owners Jeff and Sandy Chestnas founded SERVPRO of West Kirkwood/Sunset Hills in February 2004. Many people asked why a SERVPRO franchise???... Jeff has over 25 years’ experience in the construction and insurance industry. Following a career as a union carpenter, Jeff was introduced to the insurance industry and worked at NCA Group as a catastrophe and daily claims adjuster. With Jeff’s knowledge of construction and insurance he knew the restoration industry was a perfect fit.
Sandy graduated from Fontbonne University in 1987 with her Masters Degree in Communication Disorders. Her passion for helping her patients recover from speech, language and swallowing disorders shifted to helping customers recover from natural disasters.
Jeff and Sandy are well respected in their local community and the restoration community. They continuously give back and support local events and organizations. Jeff is proud to be a Shriner and has dedicated his time to giving back to the St. Louis Shriners Hospitals for Children. Jeff and Sandy have been awarded the Gold Book Society Award and are honored to have a Radiology Room at the newly built hospital dedicated to them. Jeff and Sandy have donated over $100,000 to the hospital as a result of their Annual SERPVRO Golf Tournaments to benefit the hospital.
Jeff and Sandy pride themselves on being locally owned, great work ethic and service they provide to their customers. This starts with their team of “HEROES” in the field, office staff and marketing team. In 2008, they expanded their presence in the community by purchasing another franchise license.
“Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect.”
Service Area
Certifications
- ECTP - Employee Certification Training Program
- CCT - Carpet Cleaning Technician
- OCT - Odor Control Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- FCT - Floor Care (Hard Surfaces) Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- OSHA - Other Training
- AMRT - Applied Microbial Remediation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
Payment Info
The following cards are accepted:Awards
- Entrepreneur Franchise 500 List
- Gold Book Society Award-Shriners Hospitals for Children Donor Recognition Program
Affiliations
- CAI (Community Associations Institute)
- Shriner's Charitable Organization
- Backstoppers, Inc.
- IFMA - St. Louis Chapter (Internat'l Facilities Management Assoc.)
- The Greater St. Louis Claims Association
- Kirkwood-Des Peres Chamber of Commerce
- Southwest Area Chamber of Commerce
What our
customers are saying
In what was a very stressful time, everyone at SERVPRO made the process fast and easy. We felt so much better knowing we were in good hands as we really had no idea what to do before we called them. Every single person we came in contact with was kind, helpful, and professional. We will be calling them and recommending them to everyone we know!
Everyone was courteous and went the extra mile to make sure everything was done right and to make me feel comfortable. Very impressed with SERVPRO!
This was my first experience of water damage and it was very stressful. I was referred to SERVPRO by my insurance agent. Everyone at SERVPRO has been above and beyond in their professionalism. They took great care of my home, and I. Keep people like Brendan, David, and Jess. They are, in my opinion the gold standard for personalized care.
SERVPRO is wonderful, professional, courteous and with good humor. A sewer back up is a horrible experience, but the professionals from SERVPRO knew what had to be done and did it with a smile. Thank you.
Excellent! Extremely helpful and made me confident in the process. Bob Dill has been a pleasure to work with. Knowledgeable and with great communication skills!
Everyone was top 10! Very nice and prompt. Detail oriented, and I felt safe that they wanted to do the best job!
Everyone that came to our home was totally professional and very knowledgeable about the issues we had. Everyone from the SERVPRO Representative that came out initially to go over the procedure, to the personnel who came out daily to check on the equipment.
I honestly do not have any recommendations for areas of improvement. We are beyond pleased and completely impressed with the professionalism, support, efficiency and work ethic of all SERVPRO personnel involved in this project! We will, without any hesitation, highly recommend your company!!
Adam Croom is a very competent and hardworking man. He is definitely an asset to your company. He is a natural customer service person!
In what was a very stressful time, everyone at SERVPRO made the process fast and easy. We felt so much better knowing we were in good hands as we really had no idea what to do before we called them. Every single person we came in contact with was kind, helpful, and professional. We will be calling them and recommending them to everyone we know!
Everyone was courteous and went the extra mile to make sure everything was done right and to make me feel comfortable. Very impressed with SERVPRO!
This was my first experience of water damage and it was very stressful. I was referred to SERVPRO by my insurance agent. Everyone at SERVPRO has been above and beyond in their professionalism. They took great care of my home, and I. Keep people like Brendan, David, and Jess. They are, in my opinion the gold standard for personalized care.
SERVPRO is wonderful, professional, courteous and with good humor. A sewer back up is a horrible experience, but the professionals from SERVPRO knew what had to be done and did it with a smile. Thank you.
Excellent! Extremely helpful and made me confident in the process. Bob Dill has been a pleasure to work with. Knowledgeable and with great communication skills!
Everyone was top 10! Very nice and prompt. Detail oriented, and I felt safe that they wanted to do the best job!
Everyone that came to our home was totally professional and very knowledgeable about the issues we had. Everyone from the SERVPRO Representative that came out initially to go over the procedure, to the personnel who came out daily to check on the equipment.
I honestly do not have any recommendations for areas of improvement. We are beyond pleased and completely impressed with the professionalism, support, efficiency and work ethic of all SERVPRO personnel involved in this project! We will, without any hesitation, highly recommend your company!!
Adam Croom is a very competent and hardworking man. He is definitely an asset to your company. He is a natural customer service person!