Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of St. Charles City is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Tony, sonia, and gabriel were terrific so easy to get along with. Worked very hard to complete every job. Very punctual everyday. I would want and ask for this crew everytime.
Quick service, and clean up was great!
They did a good job Tore the wallpaper getting the sink out I think insurance will pay for that
Amazing Service!
Patrick came out very quickly to assess the situation and then had his crew out to start the tear out. Handled very professionally and the crew was very nice.
Patrick O. did a fabulous job for me. A large part of my soffit blew off in a windstorm leaving a section of my house completely open to wildlife. Insurance company suggested having the soffit tarped until the roofing company could come for repair in a few days. Patrick came to give me an estimate for the rest of his crew to do the work. Instead he was able to fix it himself! When the roofing company came, they said that Patrick had done as fine of a job as they could do! So grateful! Wonderful service!
Great communication, prompt and professional service.
After our basement flooded with raw sewage, we were overwhelmed and had no idea where to start. From the moment we called, Servpro was absolutely incredible. Even though it was late at night, they arrived within an hour to inspect the damage and had a crew there shortly afterward working through the night to begin the cleanup. They removed all of the sewage and standing water, disposed of everything that couldn’t be salvaged, thoroughly cleaned and sanitized our basement floors, cleaned and disinfected the affected utilities, and made sure everything was left as clean and sanitary as possible before finishing. Their communication throughout the entire process was outstanding. They kept us informed every step of the way, answered all of our questions, took extensive photos to document the damage and restoration process, and worked directly with our insurance adjuster to help make the claims process as smooth and stress-free as possible. The entire crew was professional, hardworking, respectful of our home, and genuinely cared about doing the job right. Their quick response, attention to detail, and commitment to excellent customer service exceeded our expectations. We couldn’t be happier with the service we received. If you ever need water or sewage cleanup, I highly recommend. They turned a terrible situation into one that was handled with professionalism, compassion, and exceptional quality from start to finish.
We are so pleased with the efficient service we received! We had water damage in our basement resulting from a sump pump failure. Within hours of my initial phone call (which was not only on a Sunday, but also on a holiday!) the Servpro crew was at our house beginning the remediation process. Michael was friendly and thorough. He explained the steps he was taking to clean up and communicated with us through the process. He and the rest of the crew were courteous and respectful.Not even a week later and our house is all cleaned up and ready for the rebuild process to start.
