Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of St. Charles City, Dardenne Prairie / Weldon Springs
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage is used water. Whenever water leaves your home or business through the use of toilets or appliances that water is introduced into the sewage system. The sewage system is meant to be a one-way system, designed to move in one direction — away from your home!
Unfortunately, this is not always the case. The sewage at your building sometimes moves the wrong direction and is reintroduced into your space in a less than desirable way.
Below we list three different types of water as separated into categories: clean water (category 1), gray water (category 2) and black water (category 3). Scroll down to learn more.
But, as is implied above different types of sewage have different levels of risk and danger. As a general rule all sewage should be considered unsafe and contaminated and very dangerous stuff! It may contain bacteria and viruses that could cause serious illness. Caution is the rule.
Cleaning sewage requires delicacy and technique. Our SERVPRO of St. Charles City team has the training and tools to address sewage clean-up with safety and precision.
So, don’t risk it! Call us and let us help you, (636) 926-0033
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Colton, Evan, and Dave were very friendly and very professional. Work was done very well. I was very pleased. Dan Barnes did an exceptional job of restoring our kitchen and stairwell. He was on time every visit and knowledgeable of his services. Very courteous and a job professionally done
These guys were awesome, showed up IMMEDIATELY and began water damage cleanup within minutes. Mike and his crew did excellent work, and turned an absolute catastrophe in a minor inconvenience.
Called on a Saturday morning and they were waiting for my water leak fast response they did a great job 8 out of 10 Brad Evan Mike Jason did a great job everything was done to industry standards
Came quick and cleaned up the water, took floor up and made sure everything was dried. I would recommend them.
1/2 It was nearly midnight. A truck pulled up to the house and two gentlemen introduced themselves, and began unloading their equipment. Once again I couldn't help but feel as though that this was absolutely the right move. The crew began salvaging personal effects, moving articles, and covering my property in the basement. It was as if I asked a couple of old friends to help me. These men were taking a vested interest in doing the right thing. They took ownership immediately.It was obvious that they knew what they were doing. One crewman pulled the dishwasher and disconnected it. The other crewman set up multiple fans and dehumidifiers in the basement and kitchen. He thought of things that I never would've considered. It was all unemotional, yet it was all business. I knew everything was going to work out, and that I called the right company. continued..
Mike and the whole team were great! Our basement flooded and we immediately contacted SERVPRO. Their team arrived promptly and started the restoration process. Mike was so thorough in explaining everything and made us feel so much better about the situation. Definitely exceeded our expectations. Thank you!
My house flooded due to my upstairs toilet breaking and these folks did an amazing and very efficient job of getting all the wet materials out of my house and getting the dehumidifiers and fans set up. I think these guys must work all hours because they came out past typical business hours to get everything set up. They were very clear and open in their in communication and their communication was outstanding. They have little monitors that tells them the moisture levels in walls so they aren't guessing or tearing out more than is needed. While I never wish that my house had flooded, I'm glad this place was recommended to me by my insurance because they have been amazing. If such a tragedy ever strikes anyone, I highly recommend calling this company. They were outstanding!
We used SERVPRO when our washing machine leaked, resulting in water flooding the laundry room as well as a couple of surrounding rooms and the breakfast room below. We could not be happier with the service we received from Jason, Jorge, and David. They were professional, respectful, knowledgeable, and very sympathetic to our situation. We would definitely use SERVPRO again.
When my home was flooded due to a local appliance company installer not putting the washer drain pipe in the hole in the wall, I called SERVPRO. They were out in a couple of hours. They worked for hours removing wet laminate flooring, soaked installation and drywall. Set up fans and dehumidifiers in my kitchen and basement. A few days later most of my kitchen cabinets had to be removed from the wall too. They carefully moved everything and set it aside. Everyone was very professional. Josh gave me his business card and told me if I needed anything, to call him personally. He was very responsive to all my calls. Although I was not happy about my home being flooded after moving in just a week prior, SERVPRO made it better! I will highly recommend them to anyone and would hire them again if needed in the future!! Thank you to Josh and his crew for doing a great job!!
Colton, Evan, and Dave were very friendly and very professional. Work was done very well. I was very pleased. Dan Barnes did an exceptional job of restoring our kitchen and stairwell. He was on time every visit and knowledgeable of his services. Very courteous and a job professionally done
These guys were awesome, showed up IMMEDIATELY and began water damage cleanup within minutes. Mike and his crew did excellent work, and turned an absolute catastrophe in a minor inconvenience.
Called on a Saturday morning and they were waiting for my water leak fast response they did a great job 8 out of 10 Brad Evan Mike Jason did a great job everything was done to industry standards
Came quick and cleaned up the water, took floor up and made sure everything was dried. I would recommend them.
1/2 It was nearly midnight. A truck pulled up to the house and two gentlemen introduced themselves, and began unloading their equipment. Once again I couldn't help but feel as though that this was absolutely the right move. The crew began salvaging personal effects, moving articles, and covering my property in the basement. It was as if I asked a couple of old friends to help me. These men were taking a vested interest in doing the right thing. They took ownership immediately.It was obvious that they knew what they were doing. One crewman pulled the dishwasher and disconnected it. The other crewman set up multiple fans and dehumidifiers in the basement and kitchen. He thought of things that I never would've considered. It was all unemotional, yet it was all business. I knew everything was going to work out, and that I called the right company. continued..
Mike and the whole team were great! Our basement flooded and we immediately contacted SERVPRO. Their team arrived promptly and started the restoration process. Mike was so thorough in explaining everything and made us feel so much better about the situation. Definitely exceeded our expectations. Thank you!
My house flooded due to my upstairs toilet breaking and these folks did an amazing and very efficient job of getting all the wet materials out of my house and getting the dehumidifiers and fans set up. I think these guys must work all hours because they came out past typical business hours to get everything set up. They were very clear and open in their in communication and their communication was outstanding. They have little monitors that tells them the moisture levels in walls so they aren't guessing or tearing out more than is needed. While I never wish that my house had flooded, I'm glad this place was recommended to me by my insurance because they have been amazing. If such a tragedy ever strikes anyone, I highly recommend calling this company. They were outstanding!
We used SERVPRO when our washing machine leaked, resulting in water flooding the laundry room as well as a couple of surrounding rooms and the breakfast room below. We could not be happier with the service we received from Jason, Jorge, and David. They were professional, respectful, knowledgeable, and very sympathetic to our situation. We would definitely use SERVPRO again.
When my home was flooded due to a local appliance company installer not putting the washer drain pipe in the hole in the wall, I called SERVPRO. They were out in a couple of hours. They worked for hours removing wet laminate flooring, soaked installation and drywall. Set up fans and dehumidifiers in my kitchen and basement. A few days later most of my kitchen cabinets had to be removed from the wall too. They carefully moved everything and set it aside. Everyone was very professional. Josh gave me his business card and told me if I needed anything, to call him personally. He was very responsive to all my calls. Although I was not happy about my home being flooded after moving in just a week prior, SERVPRO made it better! I will highly recommend them to anyone and would hire them again if needed in the future!! Thank you to Josh and his crew for doing a great job!!
About Us
About SERVPRO of St. Charles City
For more than 30 years, SERVPRO of St. Charles City has been a trusted leader in restoration and cleaning services throughout St. Charles, St. Peters, and the surrounding communities. As a locally owned and operated business, we take pride in helping our neighbors recover from water, fire, and storm damage — making it “Like it never even happened.”
Our team understands how stressful and disruptive property damage can be for both homeowners and business owners. That’s why we respond quickly, work efficiently, and communicate clearly from start to finish. With industry-leading training, advanced equipment, and years of hands-on experience, our certified technicians are prepared to handle disasters of any size, 24 hours a day, 7 days a week.
Our Services
SERVPRO of St. Charles City provides comprehensive cleanup and restoration services, including:
-
Water Damage Restoration
-
Fire and Smoke Damage Restoration
-
Mold Remediation
-
Biohazard and Trauma Cleanup
-
Crime Scene Cleanup
-
Hoarding Cleanup
-
Air Duct and HVAC Cleaning
-
Carpet and Upholstery Cleaning
Whether it’s a small residential incident or large-scale commercial loss, we are committed to restoring your property quickly, safely, and thoroughly. Our mission is to provide peace of mind to our community when disaster strikes — because we live and work here, too.
If you need immediate assistance or want to schedule a service, contact SERVPRO of St. Charles City today.
