Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Carthage, Joplin
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4.8
(245 reviews)

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Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
245 Reviews
4.8
Leave Us A Review
Christina Bennett
3 days ago

Servpro of Carthage did a great job! Tandi was very professional and easy to work with for when it came to scheduling and communicating their process. We met with her team prior to starting. Bryce led the 3-person crew; and Bryce, Khali, Derek, and Chandler all did an awesome job putting an area back to its original condition.

Amanda Mac
4 days ago

Tandi, Khali, and Derek came out to do a mold remediation on one of our apartments in Anderson. Tandi walked us through every part of the process, Khali and Derek were professional and quick! Amazing service and we appreciate you coming to help us! The price was a little high, but knowing a great company has their name behind the restoration helps!

Daisy Burns
6 days ago

Paige with Servpro is always so easy to work with. She makes every experience better and ensures that the customer is taken care of no matter what!

Kovan Chew
6 days ago

Khali is very thorough and her work was tremendous and appreciated. She is a great addition to the team! Keep up the great work Khali!!

David Dodson
7 days ago

I used servepro on a water line bust that flooded my basement. They did their best to minimize the water damage and made sire there was no more mold growth. They were very attentive to detail professional and great communication. On the move out and move in they treated my belongings with care. waterside was Tyler and Avery and Charles the Content side was Johnathan Alyssa and Juanita. I also had to reach out to Tandi on a few occasions for questions and details. I would not use anyone else for this type of work. Thanks!

Emily Hardee
7 days ago

Last fall we experienced a major water damage on the lower level of our house that required us to be out of our home for six months while having the mold taken care of and having essentially everything on that floor replaced and rebuilt. While no one wants to be out of their home for 6 months, especially not with toddlers and a newborn (that was born while we were displaced), Paige Lown was always quick to respond and give us any information that was available to her. Both Paige and Bryan were very responsive and gave us realistic expectations for our timeline, and we can't thank them enough for their consistent help and support throughout the entire ordeal. Paige was able to give us the run-down of all of the services that Servpro offers when the project began, maintained contact with us throughout the duration of the project and gave us updates when we were unable to check in on progress, and she went above and beyond her job description to follow up on punch-list items near the end of the project to ensure that our house was completed as promised!

Travis Comeau
14 days ago

The crew, Khali, Ty, and Chandler were very professional and the job was completed exactly as it should. Tandi, the supervisor completed the walk thru with me after the service was completed and we were very happy with the service.

Leslie Brooks
28 days ago

Our campgrounds had a unexpected disaster when our caretakers moved out unannounced. It looked as though they never cleanedthe house for the year they lived there. To make it worse they smoked in the house not just cigarettes but other drugs. I cleaned with the solutions at hand, it was better but the smell just would not leave! I contacted Tandi and she came gave an estimate, explained that they could get rid of the smell. We had new caretakers coming at the end of the month and needed to make the house a home. Shanodi and Ray came right on time and worked cleaning everything, when I came back to check on the house, I could smell the most wonderful smell outside before even going in! And once in the place shined. They then hooked up the ozone machine that took the air out of the house leaving only clean smelling place. I would highly recommend ServPro services! So glad to open the door to our new caretakers!

Bob
29 days ago

Servpro of Carthage Missouri split the work on my house with Servpro of Fort Lauderdale. Both Servpro were here in Indiana after the storms we had and the flooding that took place. I was very pleased with the efficiency of their work and the way they represented themself and their company. I would definitely use their service again.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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