SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Edina, Eden Prairie, Plymouth, Long Lake, Medina
Our Google Reviews
(952) 563-1532
4.7
(101 reviews)

Service Areas

Eden Prairie, MN | Edina, MN | Rowland, MN | Atwood, MN | Lake Riley, MN | Grass Lake, MN | Anderson Lakes, MN | Braemar Park, MN | Staring Lake, MN | Plymouth, MN | Long Lake, MN | Medina, MN | Wayzata, MN | Excelsior, MN | Tonka Bay, MN | Deephaven, MN | Shorewood, MN | Loretto, MN | Navarre, MN

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We recently had a sewer backup in our basement in Mound, MN, and I can’t say enough good things about Jenna Hiebner and her team. What started as a very stressful situation was made much easier thanks to their professionalism, responsiveness, and expertise. From the first visit, Jenna was knowledgeable, communicative, and genuinely concerned about helping us get our home back to normal. Her team arrived promptly, worked efficiently, and did a thorough job cleaning, sanitizing, and restoring the affected areas. They explained the process clearly, kept us informed throughout the project, and answered all of our questions. What impressed me most was their attention to detail and commitment to doing the job right. The crew treated our home with respect, worked hard, and left the basement clean and safe. Their level of customer service and professionalism exceeded our expectations. I highly recommend Jenna Hiebner and her team to anyone needing sewer cleanup. They turned a difficult experience into a positive one, and we are incredibly grateful for their outstanding work. Thank you, Jenna and team!

Cory Smith

Couldn’t be more appreciated and pleased with the work, speed & communication from the team. Huge thank you to Jenna Hiebner, Erick, Tayvon & Jason. Took the situation seriously, but also brought positive energy to assure us it would be taken care of entirely.

Eli Mansfield

Jenna Hiebner was our service pro. She was highly communicative and transparent throughout the whole process. I’d highly recommend her and ServPro!

Charlie Stormzand

Servpro was excellent to work with! They came within an hour of us discovering water in our basement on a Sunday! Jenna H., Josh, Erick and Josve were professional, knowledgeable and hardworking! Definitely would recommend them!

lacey sand

The Servpro team of Josh, Jay, Danielle, and Aaron were amazing. I had a lot of water damage due to a refrigerator spewing water all day while I was at work. They came in that night and extricated the water and then had four days of demo. They cleaned up each day before they left and were superb to deal with, answering all of my questions patiently when I was overwhelmed. Thank you!

B Bix

I can't recommend this ServPro location enough! They provided clean up service after a sprinkler head blew at my business, causing a major flood. Besides the actual flood itself (which was obviously not their fault) I had a great experience working with them! Dave responded quickly and came out within a few hours to do a preliminary inspection, and had Jenna, Josue, Erick and Javier on site and starting clean up efforts the same day. They had excellent communication the entire time, frequently providing updates and suggestions for clean up. I generally hope to never need their services again, but if I did, without question I would reach out to them so I know it's taken care of quickly, professionally and with great care! :)

Chelsea G

Jenna and her team do d a great job taking care of our basement water pipe leak: Neat and clean, considerate of our home, and punctual.

Susan Groskreutz

Jenna and team were great! Communication was on point and their dedication to making sure our house was dry from a bathroom leak was impressive.

Aimee Moore

Jenna was amazingly helpful! It seemed like she went out of her way to be supportive and helpful and helping us problem solve the possible source of the issue in our basement, while still being clear in her area of expertise. We absolutely appreciated her and would recommend!

Ellen Manion

About Us

SERVPRO of Edina / Eden Prairie understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.

The goal of owners, Grant & Alissa Nitzsche and their franchises is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Edina / Eden Prairie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Edina / Eden Prairie can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Edina / Eden Prairie. We can utilize support from our other local franchises or our national network. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Grant & Alissa Nitzsche
Grant & Alissa Nitzsche
Owners of SERVPRO of Edina, Eden Prairie, Plymouth, Long Lake, Medina

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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