Meet Our Team
All it takes is one call to SERVPRO of Downtown St. Paul / Team Rossum. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Aaron B., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
Aaron B.
General Manager
Aaron has recently joined the SERVPRO team and is excited to serve the local community together with this great team. Aaron has worked overseas for over 20 years in business development in real estate and service based industries. He is set to serve alongside this team and is always ready to help!
![Cliff W., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
Cliff W.
Production Manager
Cliff has been with the company since this office opened its doors in 2010. He manages the day-to-day operations of all of our technicians here along with many other things. Cliff has IICRC Certifications for WRT (Water Restoration Technician), ASD (Applied Structural Drying), Lead Renovation and has passed all four ECTP (Employee Certification Training Program) categories, which include Crew/Customer Service, Water Restoration, Fire Restoration, and Carpet & Upholstery Restoration.
![Heather M., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
Heather M.
Office Manager
![Stacy M., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
Stacy M.
Cleaning Manager
Stacy has been with SERVPRO since March 2012. She runs all of our cleaning, pack outs, and contents inventory on properties that have experienced fire or smoke damage and on any general cleaning jobs as needed. Stacy has passed all four of the ECTP (Employee Certification Training Program) categories, which include Crew/Customer Service, Water Restoration, Fire Restoration, and Carpet & Upholstery Restoration.
![Maria S., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
Maria S.
Cleaning Tech
![James R., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
James R.
Crew Chief
![Eddie M., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
Eddie M.
Crew Chief
![Jose R., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
Jose R.
Production Tech
![Chad V., team member at SERVPRO of Downtown St. Paul / Team Rossum]()
Chad V.
Production Tech
What our
customers are saying
Felipe and Chad and their team did an amazing job on our basement that had flooded. They got it all dried in a timely manner. They were very professional and courteous.
Anthony storm cleanup is A cleaning service good and standar
Very professional, prompt service, good communication.
Never had anything like this happen before but from the initial call it was very prompt and courteous. Tgey were very through getting things dried up again.
Great service
I wanted to share my experience with the team that came to my home after a sewer back up. Unlike my insurance company that took over a week to send out an assessor, servepro and specifically James and his team that came immediately to take photos and asses the damage. They were all very professional, kind, clean , on time, thorough and did a fantastic job removing what was damaged by the flood. They left the damaged rooms clean and were careful not to damage anything with a very small work space due to all of the content needing to be removed and placed in the center of the room. I would recommend this team to anyone who has an emergency and needs an honest, hardworking , professional team that walks you through everything and delivers. Thank you to all of the guys that came to the house.
Was excellent to work with. James knew what he was talking about, worked fast, and clearly explained what we needed to know.
James was efficient, courteous and friendly. He explained the procedure well and was very respectful of property. Great job!
Quick , efficient service- especially in a time of stress with water damage. James was thorough, courteous and prompt. I appreciated the call ahead of arrival every time. Daily visits until everything was dry and the area was always left clean ( pulling up carpet/ flooring etc). Highly recommend
About Us
OUR STORY
SERVPRO of Downtown St. Paul is your local go-to Cleaning, Restoration and Construction company. Independently owned by Trevor Rossum, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” - Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Downtown St. Paul is is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence