About Us
SERVPRO of Downtown Minneapolis / Team Bates & Hogan is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Downtown Minneapolis/Team Bates & Hogan
Restoring Peace of Mind in the Heart of the City
When disaster strikes your home or business, you don’t just need a cleanup crew—you need a team that treats your property like their own. At SERVPRO of Downtown Minneapolis, the Bates family and our dedicated specialists provide expert restoration services with a personal, local touch.
As part of Team Bates & Hogan, we have built our reputation on a foundation of trust, speed, and technical excellence. We understand that every second counts when dealing with property damage, which is why we are on standby 24/7 to serve the Downtown Minneapolis community.
The Team Bates & Hogan Difference
Certified Expertise: Every member of our team is highly trained and IICRC certified. We don't just "clean up"; we strictly follow industry standards and guidelines to ensure your property is restored safely and effectively.
Proven Experience: Our group of veteran remediation technicians has successfully restored countless homes and businesses after water damage, fire loss, basement leaks, flooding, storm damage, and mold infestations.
Advanced Processes: We utilize professional-grade property inspections and specialized cleaning techniques to quickly and safely return your property back to normal, no matter how hidden or unexpected the damage may be.
Local & Reliable: Based right here in Minneapolis, we are your neighbors. We respond faster to any size disaster, ensuring that your home or business is back to normal as quickly as possible.
"We’re Here to Help—Any Hour, Every Day." Whether it’s a hidden mold issue or an emergency midnight pipe burst, Team Bates & Hogan is ready to respond. We are available 24 hours a day, 7 days a week to help the Downtown Minneapolis area recover. Give us a call, and let us take the stress out of your restoration.
Service Area
Certifications
- IICRC Certified Firm
- RCT - Rug Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- AMRT - Applied Microbial Remediation Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- UFT - Upholstery & Fabric Cleaning Technician
- Accredited Asbestos inspector
- RRRP - Lead-Based Paint Activities and Renovation
- CRT - Color Repair Technician
- CCT - Carpet Cleaning Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Awards
- SERVPRO's National Franchise of the Year
Affiliations
- MMHA
- MHCEA
- Partnership for Emergency Planning (PEP)
- Headwaters Relief Organization
- Hospitality MN
- Lenexa Chamber of Commerce
- IREM MN
- Olathe Chamber of Commerce
What our
customers are saying
Isaac, stephen, Henry, Michael, Alexander These workers did an excellent job with my flooded basement clean up and water removal. Excellent work and very professional. Job well done
Michael, Claudia, CITOS, and Alexander were an exceptionally professional team. They did a fantastic job for us keeping our costs as low as possible and minimizing the impact on our home. It made our power outage and sump pump flooding as tolerable as possible. They took great care with all of our contents and made sure we were constantly updated. I highly recommend their services.
This was a horrible, stressful experience and I truly appreciate the team that worked with me to bring my home back. I want to thank Citos, Claudia, Michael, Henry and Alexander. They were wonderful. Thank you!
John and Quinn were amazing! They listened to all my questions and provided quick responses. Always polite, even after working hard to deal with our water problem. I hope we never have another pipe burst and need to call them, but if we do, ServPro will definitely be getting our business again!
The SERVPRO team was top notch! The professionalism and courteous/caring attitude that was shown to me was not just great but impressive. I very much appreciated the communication I received at every step of the process. They were quick in getting all their equipment set up and then monitored the progress every day and made changes if needed. I highly recommend SERVPRO!!
Ben, Mike and Citos have been a pleasure to work with. They took care of all of our needs, and made sure that our residents as well as our building were protected. It was a seamless process, if I could leave more than 5 starts I would. -Jenny (SVF)
I simply could not have been more pleased with the communication and service of the Servpro of Downtown Minneapolis. I made a phone call to Servpro, the young lady who answered the phone who was pleasant and listened to enough information from me about the issue my sister and nephews had at their home, (mold or not). She led me to their project manager Dominic, (a class number one) I explained the issue to him. He went into the depth of the service they provide and what the cost could be high end and low end. I made an appointment for him to go to the location and look at where this could go. It turns out that the issue was not near what we thought it could be. Which was great news to us. I offered to pay him for his services to our care. He said, “there are no charges for the site visit, we didn’t have to remedy any issues”, WOW. This is a great place to do business with. From the first phone call to the answer of the issue was less than 4 days. He has a loyal customer in our family. Thank you, Dominic and your group! Randy
The best team ever! Efficient, hard working, polite, and so pleasant and caring! Each member of the team was outstanding!
Isaac, Ben, Henry, Tomas, and Stephen were a great crew. They kept us in formed of what was going with all the jobs they had. The crew was nice and kind during a rough time after our basement sustained water damage. Our initial contact was great on giving us the details of what was going to happen and quickly getting us and estimate so we could get going. They came from out of town after storms in our area. Wish they were local.