A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Grand Traverse Area

Our Google Reviews
(231) 943-9750
4.2
(63 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

They were a great help, professional and kind.  They let me know all the steps they were taking in the process.  I would recommend SERVPRO to anyone needing help.  They are a life saver.  Thank you SERVPRO.

Donna
Mancelona

Professional, kind and attentive.  Thank you for the great service!

Lea
Traverse City

Just a minor flood in comparison to some. The plumber suggested we contact SERVPRO & we're so glad we did. Unlike us, they knew exactly what needed to be done and proceeded like the pros they are. They made getting things dried out a lot easier than we could imagine, explaining everything as they proceeded. Hopefully we won't have this type of problem again, but if we should there's no doubt who we will call.

Billie
Traverse City

Again, I want to thank your team for being so professional, kind and understanding.  I really had no clear idea what they were walking into.  What they were able to accomplish, especially with the kitchen and bathroom was great.  I can't say enough positive for your team.  I am sure having to deal with me via phone and text added a bit to the challenge.  I worked out well.

In the future I will be using your services for my house.  And I will recommend y'all any time.

Cathy
Elk Rapids

I was very pleased with the promptness and they were very much aware we needed to keep our business up and running.

Heather
ALDEN

Thank you for prompt service. I am very surprised as to the lack of mess that was made. Very clean work. Thank you!

Sheryl
TRAVERSE CITY

I'm writing to thank you and the good men who work for you, for helping me through a very difficult time. We were appreciative of your very quick response to my call and the efficient and careful work of your crew. They were very kind and we appreciated them so much. Please extend our thanks to all of them.

Shirley
Traverse City

Very friendly and careful with my things. They did a thorough job, happy with the results.

Tim
BELLAIRE

SERVPRO was very professional, prompt, explained everything in detail and did exactly that. Great Job, highly recommended!

Zeez
TRAVERSE CITY

About Us

Since 2002, SERVPRO of Grand Traverse Area has been helping people of the Grand Traverse Area and neighboring communities with fire and water damages in their homes and businesses.  Keith and Jessica Kinsey have the privilege of helping their neighbors restore their lives from fire and water damage.  We understate that every customer experience is unique, and we strive to minimize the interruption that has occurred and quickly make it "Like it never even happened."  Along with the support of the SERVPRO franchise system we have the resources available to respond to any size emergency disasters.

The dedication, training and compassion of our team is what helps SERVPRO of Grand Traverse Area deliver exceptional service to our customers.  Our Team draws on years of experience in property restoration.  From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore you property.

Keith, Jessica, and their team live and raise their families in this community.  We are invested in the future of our community and our customers' needs.  As we've grown, our mission has never changed.  We serve the people, businesses and organizations of the Grand Traverse Area that help make our community great by partnering with organizations such as Habitat for Humanity and Toys for Tots.

SERVPRO of Grand Traverse Area offers many services beyond fire and water cleanup; such as reconstruction services, bio-hazard cleanup, mold remediation, board-ups, duct cleaning and carpet cleaning to name a few.

If you would like to schedule service for your home or business, please call today!

Keith & Jessica Kinsey
Keith & Jessica Kinsey
Owners of SERVPRO of Grand Traverse Area

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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