SERVPRO of Farmington & Farmington Hills

We are so incredibly grateful for Kyle, Trent, and the entire SERVPRO team! After experiencing water damage that went from our upstairs bathroom all the way down to our basement, Kyle and Trent came out the very next morning to help mitigate the situation. From the moment they arrived, they were kind, professional, and incredibly helpful. They took the time to explain the entire process, answer all of our questions, and help us understand what the next steps would look like with our insurance. They even connected us with a contractor to help with the repairs. Kyle went above and beyond and even came back out to meet with our insurance adjuster and walk him through everything that had been done. Water damage is an incredibly stressful and overwhelming situation, but Kyle and Trent made a really crappy situation feel much more manageable. Their expertise, communication, and genuine care made all the difference. We are so thankful for the time, hard work, and support they provided throughout the process. We would highly recommend SERVPRO, especially Kyle and Trent, to anyone who finds themselves in a similar situation!

They did a stellar job! Len and Kevin were the two workers who came to the house and they were both amazing. Very friendly and did a fantastic job. The floors looked great after they were done.

GREAT Customer Service! I would highly recommend SERVPRO. Brianna was great, she got me on the schedule right away. I loved that they quoted a 1 hour time frame and the techs Kevin & Lynn were right on time! Kevin who has been with the company 20+ years was very informative and both techs very professional. My carpet looks great!

Excellent and professional services! I will definite use again is needed & refer. Thank you for the 5 star service!

Kevin and his team were very professional. The carpet looks brand new and he did it in a timely matter. Very well done. Kevin is amazing. I will recommend serve pro. Thank you

We had SERVPRO pack in and pack out furniture for us during the repair process on our home. They were extremely professional, took great care with our floors as they worked, and went the extra mile to even help us add pads to furniture. Kyle, Ryan, and Trent were an exceptional team, and I would highly recommend them.

Kevin and his crew rock. I’m a heavy smoker and they came in to eradicate decades of nicotine. They tackled the walls…ceiling… carpets…. furniture and doorwalls. They were a well oiled crew and I couldn’t be happier. Thanks guys.

I generally don't write reviews, but I was really impressed by the honesty and recommendations that Frank gave me today regarding my basement. A well-known company had previously told me that I needed to do this and that to restore my basement because of the water damage and sewer back-up. As expected, there was a reasonably large price tag associated with their restoration project. However, Frank, who has significant restoration experience, did a thorough review of the basement and told me that I had done a good job in the basement and didn't really need SERVPRO's help, as there were only a few minor things to do. It's rare to find such honesty. Thanks again Frank.