Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Poolesville / Clarksburg / Damascus

Our Google Reviews
(301) 482-0818
5.0
(13 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Poolesville / Clarksburg / Damascus we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Erick and Justice were professional, thorough, and personable. They walked us through every step of the process and answered every question we had. They were on time and really put us at ease when they were able to mitigate all of the water damage quickly. Really top notch service and we are truly appreciative.

Tim C.
Glenelg

When my basement and lower level flooded SERVPRO was responsive and were able to get out to assess and repair the situation within a day.  It took a few days for all work to be complete, but that was explained.  We had called another company and was told it would be a week before someone could come assess.  No thanks, I don't even know what the situation would have looked like if we waited that long.  So thankful that SERVPRO was able to get out immediately to prevent potential further damage.

Frances S.
Potomac

Great service, polite, job well done.

Winovich
Olney

Alex and team were great! Respectful, cautious, and on time.

Briggs
Herndon

Amazing customer service!!! We had a flood in our basement and was so horrible! SERVPRO came by and helped me out from the beginning to end with no difficulties. I am very satisfied with their service and would highly recommend them to anyone.

Crystina M.
Silver Spring

SERVPRO saved the day. Their techs arrived within hours of a burst hot water tank that flooded two levels. The clean-up was thorough and professional. In the following days, they restored the walls and floors. It looks fantastic and the insurance claim was fast and easy.

Beth K.
Poolesville

The SERVPRO Kensington team from the office staff to the water mitigation team to the rebuild team and hardwood floor refinisher have been exemplary! After a pipe burst in our kitchen the team was on site within hours to start demo and drying. Within one month our entire basement was put back to its original finished state and the 1st floor hardwoods replaced and restored. Highly recommend this team. Special mention goes to Kenny, Omar, Alex and Orlando!

Carol S.
Kensington

Alexis and Justice came to install the fans and dehydrators. They were SUPER-nice and explained things well. They cleared out the damage and left things as tidy as possible. Alex was the one who came to pick up the equipment 3 days later. He was also very helpful. Thanks SERVPRO for all your help!

Elaine C.
Wheaton

SERVPRO was recommended by my insurance company and I have been very happy with their work. Great communication, great follow up, and great employees. They call when they are on their way and show up at the time I'm told. Employees are polite, knowledgeable, efficient, and organized. I would recommend them to family & friends.

Kayla M.
Clarksburg

Erick and Justice were professional, thorough, and personable. They walked us through every step of the process and answered every question we had. They were on time and really put us at ease when they were able to mitigate all of the water damage quickly. Really top notch service and we are truly appreciative.

Tim C.
Glenelg

When my basement and lower level flooded SERVPRO was responsive and were able to get out to assess and repair the situation within a day.  It took a few days for all work to be complete, but that was explained.  We had called another company and was told it would be a week before someone could come assess.  No thanks, I don't even know what the situation would have looked like if we waited that long.  So thankful that SERVPRO was able to get out immediately to prevent potential further damage.

Frances S.
Potomac

Great service, polite, job well done.

Winovich
Olney

Alex and team were great! Respectful, cautious, and on time.

Briggs
Herndon

Amazing customer service!!! We had a flood in our basement and was so horrible! SERVPRO came by and helped me out from the beginning to end with no difficulties. I am very satisfied with their service and would highly recommend them to anyone.

Crystina M.
Silver Spring

SERVPRO saved the day. Their techs arrived within hours of a burst hot water tank that flooded two levels. The clean-up was thorough and professional. In the following days, they restored the walls and floors. It looks fantastic and the insurance claim was fast and easy.

Beth K.
Poolesville

The SERVPRO Kensington team from the office staff to the water mitigation team to the rebuild team and hardwood floor refinisher have been exemplary! After a pipe burst in our kitchen the team was on site within hours to start demo and drying. Within one month our entire basement was put back to its original finished state and the 1st floor hardwoods replaced and restored. Highly recommend this team. Special mention goes to Kenny, Omar, Alex and Orlando!

Carol S.
Kensington

Alexis and Justice came to install the fans and dehydrators. They were SUPER-nice and explained things well. They cleared out the damage and left things as tidy as possible. Alex was the one who came to pick up the equipment 3 days later. He was also very helpful. Thanks SERVPRO for all your help!

Elaine C.
Wheaton

SERVPRO was recommended by my insurance company and I have been very happy with their work. Great communication, great follow up, and great employees. They call when they are on their way and show up at the time I'm told. Employees are polite, knowledgeable, efficient, and organized. I would recommend them to family & friends.

Kayla M.
Clarksburg

About Us

SERVPRO of Poolesville/Clarksburg/Damascus

At SERVPRO of Poolesville/Clarksburg/Damascus, we understand that property damage can be overwhelming. Since 2012, our dedicated team has been providing exceptional restoration services to homes and businesses.

Our Commitment to Excellence

Customer satisfaction is our top priority. We approach every restoration project with a commitment to excellence, understanding that each situation is unique. Our goal is not just to meet your expectations but to exceed them. We aim to minimize downtime and restore your property to its pre-loss condition as quickly and efficiently as possible.

Comprehensive Services

From the initial assessment to complete reconstruction, SERVPRO of Poolesville/Clarksburg/Damascus offers a comprehensive range of services to handle any type of property damage. Our expertise includes:

  • Water mitigation and extraction
  • Fire and smoke damage cleanup and restoration
  • Mold remediation
  • Storm damage restoration
  • Biohazard cleanup
  • Reconstruction services

24/7 Emergency Response

Disasters don't wait for regular business hours, which is why we're available 24/7, 365 days a year. Our rapid response team is always ready to spring into action, ensuring that help is just a phone call away whenever you need it most.

Industry-Leading Expertise

As part of the renowned SERVPRO franchise system, we have access to cutting-edge technology, resources, and training. Our technicians are IICRC-certified and equipped with the knowledge and skills to handle any restoration challenge. Whether it's a minor leak or a major catastrophe, no job is too big or too small for SERVPRO of Poolesville/Clarksburg/Damascus.

Community-Focused Approach

We take pride in being active members of the communities we serve. Our commitment to our neighbors extends beyond restoration services; we believe in giving back and making a positive impact wherever we can.

Contact Us Today

If you're facing a property damage emergency or would like to schedule a consultation, don't hesitate to contact us. Our friendly and knowledgeable team is here to assist you every step of the way.

At SERVPRO of Poolesville/Clarksburg/Damascus, we're dedicated to restoring not just properties, but peace of mind.

Max Dickinson
Max Dickinson
Owner of SERVPRO of Poolesville / Clarksburg / Damascus

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.