Diane & Nicholas J. Whittles
Diane & Nicholas J. Whittles
Owners of SERVPRO of Pasadena / Gibson Island / Lake Shore

About Us

SERVPRO of Pasadena / Gibson Island / Lake Shore is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Pasadena / Gibson Island / Lake Shore
Our Google Reviews
(410) 255-1110
5.0
(49 reviews)

About Us

Diane Whittles, owner of SERVPRO of Pasadena/Gibson Island/Lake Shore, knows how overwhelming fire or water damage can be and the disruption it brings to your home or business. Partnering with her is co-owner Nick Whittles, whose lifelong involvement with the SERVPRO family and extensive industry experience bring a strong foundation of knowledge and leadership. Together, they are committed to reducing the stress of unexpected damage and restoring your property quickly, making it “Like it never even happened.”

SERVPRO of Pasadena/Gibson Island/Lake Shore specializes in restoring residential and commercial properties after fire, smoke, or water damage. The team also handles mold and mildew remediation, helping to create a clean, safe environment for your home or business.

As a lifelong resident of Anne Arundel County, Diane brings valuable local insight. She understands the ongoing challenges of flooding in Pasadena/Gibson Island/Lake Shore and recognizes the effects of aging infrastructure on local and state facilities. Her dedication to the community drives her commitment to providing prompt, reliable service to the homeowners and businesses SERVPRO proudly supports.

In his role as Co-President, Nick leads with both empathy and determination, always focused on delivering results and supporting his team. His hands-on expertise helps ensure every project is completed efficiently and to the highest standard.

If you need service for your home or business, give us a call today. SERVPRO has been a trusted name in cleaning and restoration since 1976.

Certifications

  • OCT - Odor Control Technician
  • CPM - IAQC Mold Certified Project Manager
  • RRRP - Lead-Based Paint Activities and Renovation
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • CMT - Certified Mold Technician
  • HST - Health and safety Technician
  • ECTP - Employee Certification Training Program
  • CMR - IAQC Certified Mold Remediator
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • SCT - Subrogation Claims Training
  • IICRC Certified Firm
  • CCT - Carpet Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • CRMR - Council-certified Residential Microbial Remediator
  • CMT - Commercial Carpet Maintenance Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program

Licenses

General Contractor License: 111385

Payment Info

The following cards are accepted:

Awards

  • Women in Restoration
  • Harmony Award
  • Small Business Administration Award
  • Founders Silver
  • Heritage Gold Sales Performance
  • SERVPRO Be The Brand Award
  • Chairman's Platinum Sales Performance
  • Success Thru Service Award- 40 Years
  • Heritage Bronze Sales Performance
  • Secretary's Citation for 50 years of Service to the Community
  • The Maryland General Assembly Citation

Affiliations

  • International Facility Management Association IFMA
  • MBE 13-178 MDOT
  • Better Business Bureau
  • American Bio-Recovery Association
  • IICRC
  • Pasadena Business Association
  • Maryland Home Improvement Commission 133353
  • Anne Arundel County Chamber Of Commerce

What our
customers are saying

Quick, very professional, friendly, and informative. Would definitely use them again.

Chris Michalak

Servpro was easy to work with they were professional and courteous. Were quick and timely to respond to my house to clean up the mess I had from a storm.

Joe Carter

Very professional and immediate response. Time was impressive. Cleaned up my flooded basement quickly. Removing the floor. And molding. Communication was great after they installed five fans in a dehumidifier and returned in several days to pick them up again. No issues whatsoever. Very transparent, knowledgeable and clean

Steven Elsis

Our home carpet cleaning completed by the SeevePro team this week was absolutely the best! Not only did they clean visible space, they also lifted all furniture and cleaned under each piece. We have been in our home 20 years and have never had such a perfect job done. We will definitely continue to request their service for all future carpet cleaning needs!

Linda sager

It was a pleasure working with the crew from servepro. I had a kitchen fire and they cleaned everything up to a T. They did a thorough job removing smoke and soot from my home Making it like new again.

Etta Smith

I would highly recommend SERVPRO to anyone in the Annapolis area looking to have their HVAC ducts cleaned! Ryan and his crew were extremely professional and did an incredible job! 10/10!

Alex Clark

Was a good experience for a poor situation. They worked fast and communicated with me throughout the whole process.

Tony Winters

Jim and the team were very courteous. They made sure to explain everything to us and always arrived when they said they would

Zach Baron

Oscar and his crew are amazing! They are thorough, helpful, knowledgeable, and kind. I am so glad that Servpro Rockville was recommended to us, and that Oscar was our onsite service manager. His whole crew responded promptly and professionally in the midst of our frustration over finding out our roof was leaking! Thank you Servpro

Susan Murphy

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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