Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Charles County

Our Google Reviews
(301) 753-8313
4.9
(107 reviews)

Why Choose SERVPRO® for Sewage Cleanup?



Sewage Cleanup Services in Waldorf, MD That Get Things Back on Track

Let’s be honest—sewage problems never happen at a good time. A clogged main line or heavy rain in Waldorf can push things the wrong direction, fast. SERVPRO provides professional sewage cleanup in Waldorf, MD, helping homeowners and businesses restore order when the mess gets real.

What Sewage Cleanup Really Involves

Think of sewage restoration like cleaning out a fridge after a long power outage. First comes containment, which means isolating affected areas so contamination doesn’t spread. Then we remove impacted materials and begin deep cleaning using specialized disinfecting methods designed for sewage damage cleanup.

Our process typically includes:

  • Safe removal of sewage-contaminated water and debris

  • Detailed cleaning and controlled demolition when materials can’t be saved

  • Structural drying to remove hidden moisture that can lead to mold (mold can cause health effects)

Local Experience Matters

From homes near Smallwood Drive to commercial spaces off Route 301, properties in Charles County are built differently—and sewage backups don’t treat them the same. We’ve handled basement overflows, bathroom backups, and floor drain surprises that no homeowner wants to deal with twice.

A Clear Path Forward

Clear communication and careful documentation keep the process predictable, even when the situation feels overwhelming. When sewage damage disrupts your space, explore how SERVPRO can help restore peace of mind and make everyday life feel normal again.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I'dlike to thank the guys who came in and did the work with SERVPRO who were professional and did an excellentjob cleaning and mitigating the damage. Shout out to Austin, Kendall, Eddie

Anonymous
Brandywine

Hire more employees like Zach!

Dorise
White Plains

Thank you for all of the heavy lifting over the past few days- both physically and spiritually. 

You helped me through a very tough spot in my life and I am truly grateful for your help and support. 

The enclosed is a small token of my appreciation. I don't know what your company policy is regarding thank you gifts but quite frankly, I don't care. 

please use this to do something special for yourselves and your loved ones. 

Sincerely, 

Mary Lee Sadler 

Mary Lee
Waldorf

Very courteous group that I worked with from 1st phone call to the very end!

Joseph
Marbury

Awesome!

Patricia
Waldorf

Very prompt, professional + courteous service. We were extremely pleased with the service.

Kelly
La Plata

Mr. Stroup shows excellent professionalism when discussing SERVPRO's services. He is remarkable working for SERVPRO and represents your company in the most desirable way and is very well trained! Thank You.

Lois
Waldorf

Thank you for helping us save as much walls as possible. We appreciate your work, education, and courtesy. Thank you!!!

Mae
Waldorf

Thanks SERVPRO, your guys were professional & helpful.

Pamela
Waldorf

About Us



Neighbors helping neighbors—that’s the heart of SERVPRO in Waldorf. We live here, work here, and know how quickly a quiet day can turn sideways when a pipe bursts, a storm rolls through, or smoke lingers where it shouldn’t. Our role is simple: steady the situation and guide properties back to normal.

What Guides Our Work

Restoration isn’t guesswork. It’s a system. We start with assessment—figuring out what happened and what matters most—then move into mitigation, which means stopping damage from spreading. From there, cleanup and restoration put the pieces back together. Think of it like repairing a favorite watch: careful, methodical, and done with respect for every moving part.

Our team brings hands-on experience with:

  • Water, fire, storm, and mold remediation (mold can cause health effects)

  • Specialty cleaning and biohazard cleanup

  • Commercial services and full construction rebuilds

Local Experience, Real Results

From homes near St. Charles Parkway to businesses along Route 301, Waldorf properties each have their quirks. We’ve seen moisture travel behind walls like a rumor and smoke drift farther than expected. That local know-how shapes smarter decisions and smoother outcomes.

Why People Trust Us

Clear communication. Consistent processes. No surprises. We explain the “why” behind every step, using plain language and practical timelines.

If you’re curious how SERVPRO helps restore peace of mind and make everyday life feel steady again, take a look at what we do and how we do it.

Jonathan Stroup
Jonathan Stroup
Owner of SERVPRO of Charles County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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