Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Charles County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Charles County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Awesome!
Very prompt, professional + courteous service. We were extremely pleased with the service.
Mr. Stroup shows excellent professionalism when discussing SERVPRO's services. He is remarkable working for SERVPRO and represents your company in the most desirable way and is very well trained! Thank You.
Thank you for helping us save as much walls as possible. We appreciate your work, education, and courtesy. Thank you!!!
Thanks SERVPRO, your guys were professional & helpful.
I'dlike to thank the guys who came in and did the work with SERVPRO who were professional and did an excellentjob cleaning and mitigating the damage. Shout out to Austin, Kendall, Eddie
Hire more employees like Zach!
Thank you for all of the heavy lifting over the past few days- both physically and spiritually.
You helped me through a very tough spot in my life and I am truly grateful for your help and support.
The enclosed is a small token of my appreciation. I don't know what your company policy is regarding thank you gifts but quite frankly, I don't care.
please use this to do something special for yourselves and your loved ones.
Sincerely,
Mary Lee Sadler
Very courteous group that I worked with from 1st phone call to the very end!
Awesome!
Very prompt, professional + courteous service. We were extremely pleased with the service.
Mr. Stroup shows excellent professionalism when discussing SERVPRO's services. He is remarkable working for SERVPRO and represents your company in the most desirable way and is very well trained! Thank You.
Thank you for helping us save as much walls as possible. We appreciate your work, education, and courtesy. Thank you!!!
Thanks SERVPRO, your guys were professional & helpful.
I'dlike to thank the guys who came in and did the work with SERVPRO who were professional and did an excellentjob cleaning and mitigating the damage. Shout out to Austin, Kendall, Eddie
Hire more employees like Zach!
Thank you for all of the heavy lifting over the past few days- both physically and spiritually.
You helped me through a very tough spot in my life and I am truly grateful for your help and support.
The enclosed is a small token of my appreciation. I don't know what your company policy is regarding thank you gifts but quite frankly, I don't care.
please use this to do something special for yourselves and your loved ones.
Sincerely,
Mary Lee Sadler
Very courteous group that I worked with from 1st phone call to the very end!
About Us
Restoring More Than Property in Waldorf, MD
At SERVPRO, we believe restoration is about more than fixing damage—it’s about helping neighbors reclaim their peace of mind. That’s been our mission since 1987, when Jon Stroup and his family planted roots right here in Charles County. From a modest start to a thriving restoration team, we’ve grown year after year—and we’ve never lost our hometown heart.
Born in Charles County, Proudly Serving Waldorf
When disaster strikes in Waldorf, whether it’s a flooded basement after a summer thunderstorm or smoke damage from a kitchen fire gone sideways, we’re already on the move. Our team of IICRC-certified technicians specializes in the cleanup and restoration of fire, smoke, water, mold, and biohazard damage, as well as vandalism. We also handle those not-so-glamorous but essential jobs, such as air duct and carpet cleaning. Why? Because a clean home is a healthy home, and we're here to make it feel like new again.
What Sets Us Apart in Southern Maryland
- Local roots with national muscle – SERVPRO brings over 35 years of regional experience, backed by nationwide resources.
- Highly trained professionals – Our team holds certifications in every major restoration discipline, including water mitigation, mold remediation, and fire damage recovery.
- Fast, 24/7 response – Because disasters don’t wait for business hours.
- Family-first mindset – From day one, we’ve treated every customer like one of our own.
And when we’re not on the job, you’ll find us giving back. We proudly support local organizations like The Children’s Aid Society, The Arnold House, and Loretta and Mary’s Pantry. It’s our way of investing in the same community that trusts us when the unexpected happens.
Want to see how SERVPRO can help restore your home—and your sense of calm? Give us a call and let our Waldorf-based team make it “Like it never even happened.”
