
About Us
Here to Help® 24/7
SERVPRO of Charles County
About Us
Restoring More Than Property in Waldorf, MD
At SERVPRO, we believe restoration is about more than fixing damage—it’s about helping neighbors reclaim their peace of mind. That’s been our mission since 1987, when Jon Stroup and his family planted roots right here in Charles County. From a modest start to a thriving restoration team, we’ve grown year after year—and we’ve never lost our hometown heart.
Born in Charles County, Proudly Serving Waldorf
When disaster strikes in Waldorf, whether it’s a flooded basement after a summer thunderstorm or smoke damage from a kitchen fire gone sideways, we’re already on the move. Our team of IICRC-certified technicians specializes in the cleanup and restoration of fire, smoke, water, mold, and biohazard damage, as well as vandalism. We also handle those not-so-glamorous but essential jobs, such as air duct and carpet cleaning. Why? Because a clean home is a healthy home, and we're here to make it feel like new again.
What Sets Us Apart in Southern Maryland
- Local roots with national muscle – SERVPRO brings over 35 years of regional experience, backed by nationwide resources.
- Highly trained professionals – Our team holds certifications in every major restoration discipline, including water mitigation, mold remediation, and fire damage recovery.
- Fast, 24/7 response – Because disasters don’t wait for business hours.
- Family-first mindset – From day one, we’ve treated every customer like one of our own.
And when we’re not on the job, you’ll find us giving back. We proudly support local organizations like The Children’s Aid Society, The Arnold House, and Loretta and Mary’s Pantry. It’s our way of investing in the same community that trusts us when the unexpected happens.
Want to see how SERVPRO can help restore your home—and your sense of calm? Give us a call and let our Waldorf-based team make it “Like it never even happened.”
Service Area
Certifications
- CMT - Commercial Carpet Maintenance Technician
- CCT - Carpet Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- OSHA - Other Training
- ECTP - Employee Certification Training Program
- OCT - Odor Control Technician
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:Awards
- Chairman's Bronze
- IICRC Certified Firm
- Chairman's Bronze
- Chairman's Silver
- Millionaire's Gold
- Millionaire's Bronze
- Chairman's Bronze
- Millionaire's Gold
Affiliations
- The Children's Aid Society
- Charles County Chamber of Commerce
- The Arnold House
What our
customers are saying
I was impressed with the respectful and professional demeanor of Zack and Prescott. I felt comfortable having them in my house.
Excellent service and professionalism. The guys (Zach and Rob) were extremely helpful and I would recommend SERVPRO to friends and family.
I'dlike to thank the guys who came in and did the work with SERVPRO who were professional and did an excellentjob cleaning and mitigating the damage. Shout out to Austin, Kendall, Eddie
I recently used SERVPRO of Charles County for my carpet cleaning-and I will never use another carpet cleaning service. Kasey made scheduling a breeze and Chris and Ryan were fabulous; they moved all of my furniture and did a fantastic job. They use all natural products so it was safe for me and my pets!
I would recommend SERVPRO® Franchise to my friends, family and colleagues.
Guys did a great job. Office personnel was great.
Keep up the good work
Continue being the professional's you are. Thanks
Deric and Rob are exemplary SERVPRO representatives. I highly commend them.
I was impressed with the respectful and professional demeanor of Zack and Prescott. I felt comfortable having them in my house.
Excellent service and professionalism. The guys (Zach and Rob) were extremely helpful and I would recommend SERVPRO to friends and family.
I'dlike to thank the guys who came in and did the work with SERVPRO who were professional and did an excellentjob cleaning and mitigating the damage. Shout out to Austin, Kendall, Eddie
I recently used SERVPRO of Charles County for my carpet cleaning-and I will never use another carpet cleaning service. Kasey made scheduling a breeze and Chris and Ryan were fabulous; they moved all of my furniture and did a fantastic job. They use all natural products so it was safe for me and my pets!
I would recommend SERVPRO® Franchise to my friends, family and colleagues.
Guys did a great job. Office personnel was great.
Keep up the good work
Continue being the professional's you are. Thanks
Deric and Rob are exemplary SERVPRO representatives. I highly commend them.