Jonathan Stroup
Jonathan Stroup
Owner of SERVPRO of Charles County

About Us

SERVPRO of Charles County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Charles County

Our Google Reviews
(301) 753-8313
4.9
(107 reviews)

About Us



Neighbors helping neighbors—that’s the heart of SERVPRO in Waldorf. We live here, work here, and know how quickly a quiet day can turn sideways when a pipe bursts, a storm rolls through, or smoke lingers where it shouldn’t. Our role is simple: steady the situation and guide properties back to normal.

What Guides Our Work

Restoration isn’t guesswork. It’s a system. We start with assessment—figuring out what happened and what matters most—then move into mitigation, which means stopping damage from spreading. From there, cleanup and restoration put the pieces back together. Think of it like repairing a favorite watch: careful, methodical, and done with respect for every moving part.

Our team brings hands-on experience with:

  • Water, fire, storm, and mold remediation (mold can cause health effects)

  • Specialty cleaning and biohazard cleanup

  • Commercial services and full construction rebuilds

Local Experience, Real Results

From homes near St. Charles Parkway to businesses along Route 301, Waldorf properties each have their quirks. We’ve seen moisture travel behind walls like a rumor and smoke drift farther than expected. That local know-how shapes smarter decisions and smoother outcomes.

Why People Trust Us

Clear communication. Consistent processes. No surprises. We explain the “why” behind every step, using plain language and practical timelines.

If you’re curious how SERVPRO helps restore peace of mind and make everyday life feel steady again, take a look at what we do and how we do it.

Certifications

  • CMT - Commercial Carpet Maintenance Technician
  • IICRC Certified Firm
  • ECTP - Employee Certification Training Program
  • CCT - Carpet Cleaning Technician
  • OSHA - Other Training
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • HST - Health and safety Technician
  • AMRT - Applied Microbial Remediation Technician
  • FSRT - Fire & Smoke Damage Restoration Technician

Payment Info

The following cards are accepted:

Awards

  • Chairman's Bronze
  • IICRC Certified Firm
  • Chairman's Bronze
  • Chairman's Silver
  • Millionaire's Gold
  • Millionaire's Bronze
  • Chairman's Bronze
  • Millionaire's Gold

Affiliations

  • The Children's Aid Society
  • Charles County Chamber of Commerce
  • The Arnold House

What our
customers are saying

Guys did a great job.  Office personnel was great.

Veronica Bullock
Indian Head

Keep up the good work

Alonzo Black
Fort Washington

Continue being the professional's you are. Thanks

Darrell Alston
Accokeek

Deric and Rob are exemplary SERVPRO representatives. I highly commend them.

Roylin Abrams
Clinton

I was impressed with the respectful and professional demeanor of Zack and Prescott. I felt comfortable having them in my house.

Janet Beck
Waldorf

Excellent service and professionalism. The guys (Zach and Rob) were extremely helpful and I would recommend SERVPRO to friends and family.

Regina Posey
Clinton

I'dlike to thank the guys who came in and did the work with SERVPRO who were professional and did an excellentjob cleaning and mitigating the damage. Shout out to Austin, Kendall, Eddie

Anonymous
Brandywine

I recently used SERVPRO of Charles County for my carpet cleaning-and I will never use another carpet cleaning service. Kasey made scheduling a breeze and Chris and Ryan were fabulous; they moved all of my furniture and did a fantastic job. They use all natural products so it was safe for me and my pets!

Lynn
Waldorf

I would recommend SERVPRO® Franchise to my friends, family and colleagues.

Patricia
Hughesville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.