Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Allegany & Garrett Counties

Our Google Reviews
(301) 746-6037
4.6
(9 reviews)

Service Areas

Frostburg, MD | Grantsville, MD | McHenry, MD | Oakland, MD | Deep Creek, MD | Cresaptown, MD | Cumberland, MD | Swanton, MD | Frostburg State University, MD | Garrett College, MD

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Allegany & Garrett Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

After having water damage in my basement with the recent rains, I just want to say thank you and what a wonderful group of people it was to work with.

T.M.
McHenry

Steve, Tyler and Jake completed a job for us today. They were professional, personable and thorough. It was our pleasure to have them in our home. Hope we don't need them, but would definitely call them if we did. If you find yourself in need we highly recommend.  5 stars

A.D.
Deep Creek

I was recently purchasing a home, when I had SERVPRO come out to the location and estimate a clean up of mold in the basement.  Thanks to their hard work, we are now living in our first home!

K.F.
Cumberland

We recently found some mold in our basement of our home.  We called and SERVPRO referred us to the right individual to have it tested, and then came in and completed the remediation for us. They made the entire experience wonderful. Have already recommended them to neighbors.

J.S.
Mountain Lake Park

Recently I purchased a local restaurant.  I had SERVPRO come in and clean the kitchen and dining area for me.  It looked like a completely new place.  I would definitely have them in again.

B.P.
Oakland

We had a broken pipe at our vacation home recently.  SERVPRO was great to work with.  With us living 3 hours away, they were very accommodating and kept us updated on each step.  Excellent service.

D.S.
Deep Creek

The drain in our basement recently backed up.  What a mess.  I called SERVPRO and they were there quickly to assess the situation and start cleanup. They helped move my belongings and even worked close with my insurance company through the process.  My basement looks great.

W.E.
Frostburg

I recently had a sewerage backup in my home.  SERVPRO of Allegany & Garrett Counties was very helpful with my insurance company.  I was very impressed with their services.

J.B.
Mountain Lake Park

After suffering water damage in my 1874 historic home, I was very happy with the support and work from SERVPRO.  Steve was very knowledgeable and helpful throughout the process.

R.W.
Cumberland

After having water damage in my basement with the recent rains, I just want to say thank you and what a wonderful group of people it was to work with.

T.M.
McHenry

Steve, Tyler and Jake completed a job for us today. They were professional, personable and thorough. It was our pleasure to have them in our home. Hope we don't need them, but would definitely call them if we did. If you find yourself in need we highly recommend.  5 stars

A.D.
Deep Creek

I was recently purchasing a home, when I had SERVPRO come out to the location and estimate a clean up of mold in the basement.  Thanks to their hard work, we are now living in our first home!

K.F.
Cumberland

We recently found some mold in our basement of our home.  We called and SERVPRO referred us to the right individual to have it tested, and then came in and completed the remediation for us. They made the entire experience wonderful. Have already recommended them to neighbors.

J.S.
Mountain Lake Park

Recently I purchased a local restaurant.  I had SERVPRO come in and clean the kitchen and dining area for me.  It looked like a completely new place.  I would definitely have them in again.

B.P.
Oakland

We had a broken pipe at our vacation home recently.  SERVPRO was great to work with.  With us living 3 hours away, they were very accommodating and kept us updated on each step.  Excellent service.

D.S.
Deep Creek

The drain in our basement recently backed up.  What a mess.  I called SERVPRO and they were there quickly to assess the situation and start cleanup. They helped move my belongings and even worked close with my insurance company through the process.  My basement looks great.

W.E.
Frostburg

I recently had a sewerage backup in my home.  SERVPRO of Allegany & Garrett Counties was very helpful with my insurance company.  I was very impressed with their services.

J.B.
Mountain Lake Park

After suffering water damage in my 1874 historic home, I was very happy with the support and work from SERVPRO.  Steve was very knowledgeable and helpful throughout the process.

R.W.
Cumberland

About Us

Among the country roads and the busy buzz of nearby suburban and urban centers you'll find an authentic small town lifestyle.  SERVPRO of Allegany & Garrett Counties strives to minimize the worry and stress that comes with any type of fire or water damage, and the disruption and chaos it can bring to your life.  Here at SERVPRO, we will work closely with your insurance company to ensure that minimal disruption occurs, and to get your life back to normal as quickly as possible.

Surrounded by the highest free-falling waterfall, the largest fresh water lake and the highest point in Maryland, weather conditions are unpredictable year round.  That's why here at SERVPRO of Allegany & Garrett Counties we are prepared for whatever situation may arise, and are here to serve you 24/7.  From the early stages of mitigation through the end construction and clean up, we have a team of trained professionals that will work direction with you to tackle any unforeseen circumstance that may arise in the process to ensure that your home or business is fully restored.

As a locally owned and operated franchise, we are visible throughout the community at local events, parades, fairs and we also work closely with local fire departments, police departments and non-profit organizations.

Knowing that a disaster can occur in many situations, such as a fire, water damage, mold and sometimes even a biohazard, we are here to serve you 24/7 for any emergency.  We strive to make your situation "Like it never even happened."

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.