Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Brookfield, Hardwick, Gardner

Our Google Reviews
(413) 412-1010
4.8
(20 reviews)

Service Areas

Gardner, MA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Brookfield, Hardwick, Gardner we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Mike and Mark responded to an after hours sewage loss/water damage at my home in Athol. I’ve had similar damage with leaks in the past and no service provider compares to the quality of service I received. Timely and personable, these are the ones you need to call.

Robert Gray
Athol

Mike and Mark responded to a water damage issue in my basement at my home in Athol. They were on time, informative, professional, and caring. When people are at their worst, others take advantage but not in this case. Mike was fair in pricing and responded immediately to clean up the flooding in my basement. I can't recommend them enough!

Debbie Rydell
Athol

Timely and responsive. I appreciate the
timeliness of performing water restoration services and frequent status updates regarding next step.

Rhonda Burke
Gardner

My elderly in-laws’ basement flooded and I called Mike on a Sunday morning looking for help for them. He was amazing and got a crew over that day to help them out. They did a great job. They communicated really quickly with me and followed through on everything they said they would do. I highly recommend them!

Elaine B
Hardwick

Mike and his crew were excellent, from the moment they arrived he explained exactly what he was doing and how things were progressing. He went out of his way to keep things clean when he left each day. I would highly recommend him and his team. He made a horrible situation so much easier. Five stars for sure.

Diane F
Baldwinville

Shawn and Mark did a mold remediation at my house and went above and beyond my expectations. They were quick, knowledgeable, and very thorough. I can’t leave out the owner either, Mike, who was extremely personable and one of the kindest people I’ve met. I highly recommend their services to anyone who’s looking into them.

Patrick Crowningshield
Greenfield

Let me just say one word…
INCREDIBLE!!!

Mike and his teammates at SERVPRO worked so hard to help me out of a serious predicament. Mike was truly very kind and understanding. He made me feel comfortable and he was nonjudgmental.

Sometimes things happen in one’s family life that is just too hard physically and emotionally to deal with. SERVPRO really lifted a burden for myself and my family.

They were in and out in just one day. They were well prepared and executed their plan thoroughly. I just can’t say enough great things about these great people!

I will never forget their honesty and kindness in dealing with me and the problem at hand…Hats off to all of you!

I sincerely thank you??

Kim, Rob and Jack

Kim Chace
Warwick

About Us

SERVPRO of North Brookfield, Hardwick, Gardner understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of North Brookfield, Hardwick, Gardner specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Brookfield, Hardwick, Gardner can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Brookfield, Hardwick, Gardner.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Michael Anthony & Michael Adam Salzarulo
Michael Anthony & Michael Adam Salzarulo
Owners of SERVPRO of North Brookfield, Hardwick, Gardner

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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