Mike and Mark responded to an after hours sewage loss/water damage at my home in Athol. I’ve had similar damage with leaks in the past and no service provider compares to the quality of service I received. Timely and personable, these are the ones you need to call.

Mike and Mark responded to a water damage issue in my basement at my home in Athol. They were on time, informative, professional, and caring. When people are at their worst, others take advantage but not in this case. Mike was fair in pricing and responded immediately to clean up the flooding in my basement. I can't recommend them enough!

Let me just say one word…INCREDIBLE!!!Mike and his teammates at SERVPRO worked so hard to help me out of a serious predicament. Mike was truly very kind and understanding. He made me feel comfortable and he was nonjudgmental.Sometimes things happen in one’s family life that is just too hard physically and emotionally to deal with. SERVPRO really lifted a burden for myself and my family.They were in and out in just one day. They were well prepared and executed their plan thoroughly. I just can’t say enough great things about these great people!I will never forget their honesty and kindness in dealing with me and the problem at hand…Hats off to all of you!I sincerely thank you??Kim, Rob and Jack

Timely and responsive. I appreciate thetimeliness of performing water restoration services and frequent status updates regarding next step.

My elderly in-laws’ basement flooded and I called Mike on a Sunday morning looking for help for them. He was amazing and got a crew over that day to help them out. They did a great job. They communicated really quickly with me and followed through on everything they said they would do. I highly recommend them!

Mike and his crew were excellent, from the moment they arrived he explained exactly what he was doing and how things were progressing. He went out of his way to keep things clean when he left each day. I would highly recommend him and his team. He made a horrible situation so much easier. Five stars for sure.