A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Marlboro & Concord

Our Google Reviews
(978) 369-8003
4.9
(176 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

The two young men were polite and worked extremely diligently. Would recommend SERVPRO due to these two hard working guys. 

Joan D.
Lowell

Can't think of any recommendations. Awesome job!

Brian A.
Acton

Ezekiel and team did a great job! Thanks!

Douglas C.
Carlisle

They were excellent. 

Eleanor D.
Hudson

Keep up the good work. 

Joanne T.
Marlborough

Great Company!

William S.
Tyngsboro

Highly recommend - awesome team led by Tim.

Very good communication. 

Karen B.
Concord

Excellent customer service!

Deb
Acton

They all did a great job from the physical work to the paperwork... very professional and thorough.

Richard N
Stow

About Us

We Believe

SERVPRO of Marlboro/Concord, with 97 Google reviews and an average rating of 4.7, incorporates our mission of providing excellent service and commitment to our customers. We approach each new loss with a desire to exceed our customers’ expectations and go above and beyond with each new undertaking. Our Project Managers, Crew Chiefs, and Production Technicians are all aware that our customers come first and we are open to their comments and listen carefully to them. 

Our History

SERVPRO of Marlboro/Concord was founded in 1998 by our co-owners Kevin and Cynthia Lee and have shown dedication and commitment to the company for 21 years. Kevin Lee spent over 15 years working in support services within Beth Israel Deaconess Medical Center. Kevin managed multiple support services departments; for instance he managed all of the cleaning of the medical centers and is known for his excellent customer service. He graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College in Nashua NH.  

Commitment to Community

We are not one-dimensional with just providing restoration services to our communities. We sponsor and participate in the Walk for Cancer as we support the American Cancer Society. Also, the Walk for Hunger, help our Veterans, the Homeless, and The United Way of Marlboro, MA. We may not yet be a landmark in our New England Area like the Ralph Waldo Emerson House or the Wright’s Tavern, which was the assembly point for the Minutemen before the Battle of Lexington and Concord —but we are trying to be. Since we are locally owned and operated, we have had the honor and privilege to serve our communities for over 20 years and look forward to many more. 

Trained Professionals

Our team performs the necessary services related to the damage with compassion and competence in the pursuit of excellence. Every morning we review our works in progress to ensure that we stay attuned to our customers' concerns. We have a culture of caring, respecting and creating new opportunities for each other and our customers. Each employee completes a full background check prior to starting the new job so we know we are bringing in the best employees to our customers. Our crew members are IICRC certified in all different aspects, WRT, Fire/Smoke, Mold Remediation, etc, giving them the knowledge and confidence to perform their best when working on the job. 

Why SERVPRO?

SERVPRO of Marlboro /Concord is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour/7 days a week emergency service. We’re dedicated to responding Faster To Any Size Disaster with the training, equipment, and experience we always provide to meet and beat the expectations of our customers and clients, both residential and commercial. Our franchise has won the Millionaire Gold for the Outstanding Sales Performance Award a total of 6 times. SERVPRO of Marlboro/Concord also provides assistance and support for commercial losses with the help of our Emergency Ready Profile, at no cost to our customers. 

You can call SERVPRO of Marlboro / Concord at (978) 965-4345 for cleanup and restoration services. We’re Faster to Any Size Disaster.

Christopher J. St. Onge, Brendan J. Stroh
Christopher J. St. Onge, Brendan J. Stroh
Owners of SERVPRO of Marlboro & Concord

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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