A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Malden / Melrose

Our Google Reviews
(781) 665-6396
4.9
(54 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Many, many thanks for your generous donation of masks and PPE items.  They are going to good use. We are forever grateful! 

Tom
Melrose

We are a local property management company and have been using SERVPRO of Malden/Melrose for many, many years.  They never disappoint.  Professional, quick response, reliable, great work....saved me many a headache.

Kevin
Boston

Amazing clean up of hoarder situation.  

Suzanne
Melrose

I called SERVPRO to cleanup after I had my home remodeled and couldn't clean up after the construction dust.  The guys came in and did an amazing job.  I could not believe it and was very pleased at how clean my home was when they were done.  Great job SERVPRO!

Denise M
Chelsea

Beyond my idea of how things would look and smell!  Great Job!  Your guys are the best!!

Mary P.
Malden

"I highly recommend the two teams...please use me for any reference regarding mold"

Ron B.
Melrose

WOW! I can't say enough about what a great job the guys did.  When your first see all of your possessions covered in black soot you think they will never been clean again but they will.  JUST AMAZING! 

Beth
Melrose

SERVPRO cleaned up pipe burst overnight and my store was able to open in the morning. SERVPRO Saved the Day!  Thank you!

Fred
Swampscott

We had a very good experience with this SERVPRO franchise today. The principal responded within 5 minutes to my urgent phone request for the cleanup of a small, inactive sewage spill on a Sunday morning. He carefully explained the scope of work and the estimated charge, $325. I agreed there was no emergency, and he asked if I could wait 2 hours for the work to begin. The crew arrived on time in a small van equipped with water and vacuum service. The crew chief carefully surveyed the site, documented it with photographs, and explained exactly what would be done. The men were efficient, thorough, careful, communicative, and intelligent. Within an hour they had cleaned and disinfected the area thoroughly, washing the floor, wiping down all contacted surfaces, and collecting all items that could not be salvaged. When it was done more photos were taken and I was asked for my approval; the charge, $350, was reasonable. I would use this service again and I recommend it highly to anyone else.

Paul S
Nahant

About Us

We have spent years establishing ourselves as a reputable service in the region. Developing a 5-star reputation does not happen overnight, and we continue to honor our commitment to quality and integrity for customers with every restoration service we provide.

24-Hour Emergency Services and Water Damage Remediation 

Properties can quickly become burdened by the effects of damage after fire, water, mold, and storm events. Well-trained technicians on our roster can respond promptly to these situations to begin effective mitigation to help. Emergency services can make a considerable difference in how much of a property can be salvaged and protected, so our SERVPRO of Malden / Melrose team begins many of these processes right away. We have the experts to clean, dry, and repair structures after destructive incidents. 

Becoming More than a Reputable Restorer

While we have established a substantially positive reputation in the region for our fast response and high-quality work, the report we have developed in our communities is not limited to the restoration work we provide. As a locally owned and operated team, we strive to find many ways to give back to the communities where we live and serve as much as possible. We can help improve the lives of area residents through events and programs we sponsor and support, in collaboration with the American Diabetes Association, the American Red Cross, and LifeBridge Northshore. We also work to improve our communities by supporting local small businesses and companies represented on our local Chambers of Commerce.  

Experienced Water, Fire, and Mold Specialists 

Disasters and emergencies can strike at any time, so it's essential to ensure that help arrives quickly and can take the necessary steps to protect the property and its contents. We have a growing roster of trained technicians and professionals representing the various niches of the restoration and recovery industry. We can help with:

  • Water Restoration - WRT
  • Fire & Smoke Restoration - FSRT
  • Mold Remediation - AMRT
  • Carpet Cleaning - CCT

Having these professionals available whenever you need them ensures that we can provide quality mitigation to prevent unnecessary loss and initiate restoration promptly. 

Jonathan Ray Fox
Jonathan Ray Fox
Owner of SERVPRO of Malden / Melrose

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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