A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Lowell
Our Google Reviews
(978) 454-7577
4.8
(90 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

The whole crew was excellent and professional. They were friendly and courteous. All of them: Adam, Jon, Josh, Gloria, and Marc.

Dalia Martins

Adam, Alan, Jon, Josh, and Marc have had to come help us out with flooding on multiple occasions. They have always been so nice and professional, and do a great job explaining the process.

Angela Copeman

I don’t write many reviews, so when I do, it’s because a company has truly exceeded my expectations. I brought Servpro of Lowell a highly collectible mid-century modern dresser that was permeated with cigarette odor. This piece meant a great deal to me, so I was understandably nervous about trusting it to just anyone. From my first phone call with Justin to meeting Alan and his team—Jeremy, Adam, Mark, and Josh—I knew my dresser was in good hands. Everyone I interacted with was professional, courteous, genuinely kind, and respectful. They introduced themselves, shook my hand, and treated both me and my furniture with genuine care. That level of customer service is something I rarely experience anymore, and it made a lasting impression. Alan took the time to explain the remediation process and answer my questions, which immediately put me at ease. Servpro of Lowell successfully removed the cigarette odor, exactly as promised. Having worked in retail myself, I know exceptional customer service when I see it. Servpro often helps people after fires, floods, and other devastating situations. If this is the level of care they show someone bringing in a single piece of furniture, I can only imagine how reassuring they are to customers facing much more difficult circumstances. Thank you, Alan, and the entire Servpro of Lowell team, for making what had become a stressful situation so much easier. Your professionalism, kindness, and genuine care did not go unnoticed. Servpro of Lowell exceeded my expectations, and I would recommend them without hesitation.

heather austin

I worked with Alan, Adam, Jon, and Marc. They were extremely professional. They helped explain next steps in a way that was really easy to understand. They took the worry away, for me and my boyfriend being first time homebuyers I would recommend them always.

Leillanny Cuevas

We had some mold issues in a place we were renting, and we called SERVPRO of Lowell to handle the remediation. Alan, John and Mark were punctual, friendly, and very professional. Between the time that we originally quoted them and when they showed up, a second leak/mold area reared its head, and they took care of it no problem even though it wasn't a part of the original quote. They cleaned up after their work and were mindful of our pets. Though I hope not to need their services again, if I do, I know who my first call will be to.

Cris Fitzgerald

ServPro is great service and efficient! At our place of work, we have been working with ServPro over the past few months for various issues and have had a great experience. Their team (Adam, Tony, Marc, Jhon, and Alan) have been professional, responsive, and reliable in helping our program through several unexpected issues, especially Adam and Tony! They consistently communicated throughout the process, completed work efficiently, and treated our facility with care and respect. We appreciate them and recommend their services! Thank you ServPro!

Alicia Rogers

Needed to clean out an oversized shed that had been neglected and occupied by a family of squirrels for some time. And it couldn't have gone any better. Alan, Adam, and Tony were clear in the planning and professional in the execution. Would certainly recommend SERVPRO of Lowell and use them again if such a need arises.

Mark Weber

The whole team at ServePro were polite, thorough, kind and worked efficiently. I was very happy with the clean up and professionalism. They even managed to save a precious heirloom, after we had decided the box was wet - they looked inside and found that the items were untouched. I appreciated the extra care. Shout out to the crew that worked so hard to clean up the sewage in my home. Adam, Tony, Marc, John and Alan

Fran Betlyon

Great experience working with Servpro of Lowell after a flood in my house. Adam, Alan, Tony and Marc were all super helpful and informative. Will be recommending to everyone I know in a situation alike.

Shannon White

About Us

SERVPRO of Lowell understands the disruption that comes with a fire or water damage and the stress it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly return your property to pre loss condition.


SERVPRO of Lowell has been serving Massachusetts for over 40 years and specializes in the cleanup and restoration of residential and commercial property after a fire or flood. SERVPRO of Lowell can also mitigate mold and mildew from your home or business.

Led by Dave and Steve Taylor, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our crews have the knowledge and experience to restore your property. With a nationwide system of qualified franchises we can call upon for support, no damage is too large or too small for SERVPRO of Lowell.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We accept all credit cards for your convenience.



Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • CRT - Color Repair Technician
  • ECTP - Employee Certification Training Program
  • FCT - Floor Care (Hard Surfaces) Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • SCI/SPI/SEN - Carpet Inspector
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
SERVPRO Flag
Steven & David Taylor (Couturier)

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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