Meet Our Team

Kevin Coates is the Owner & President of SERVPRO Chelmsford/Westford. Kevin is a local resident and proud supporter in the local community. Therefore, we are quick to the job to remediate the problem at hand! If you would like to schedule service for your home or business, please call SERVPRO of Chelmsford Westford today! 978-256-4225

Ava Coates has grown up around SERVPRO, giving her a unique understanding of the restoration industry from both an operational and marketing perspective. With years of experience both on the field and behind the scenes, Ava has developed a comprehensive knowledge of the SERVPRO brand and its commitment to quality service. As Marketing Manager, she combines her hands-on industry experience with creative marketing strategies to effectively communicate SERVPRO’s mission and services to the community. Ava’s dedication and passion for the company make her an invaluable part of the team.

Brenda is the backbone of our operations at SERVPRO Chelmsford/Westford. With a keen eye for detail and a passion for excellent customer service, she efficiently manages daily office tasks, coordinates communication between clients and our team, and ensures all administrative functions run smoothly. Brenda plays a vital role in supporting our mission to deliver prompt and professional restoration services, making sure every client experience is seamless from start to finish.

Cody Weston is the Production manager at SERVPRO Chelmsford/Westford and SERVPRO of Billerica/Tewksbury. Cody is dedicated to ensuring efficient and high-quality service during restoration and cleaning projects. With extensive experience in managing teams, coordinating timelines, and overseeing operations, Cody ensures that every project meets SERVPRO's standards of excellence. Focused on customer satisfaction, Cody leads the production team with expertise, attention to detail, and a commitment to delivering results in a timely manner.

As a Construction Manager at SERVPRO, Mike oversees all aspects of construction and restoration projects, ensuring high-quality and timely results. With a strong background in construction management, Mike coordinates teams, manages budgets, and handles client communications to restore properties to preloss condition efficiently and effectively. Their attention to detail and commitment to excellence ensures a smooth restoration process, making SERVPRO the trusted choice for disaster recovery and reconstruction services.

Chris Janis, As Vice President of Operations, he oversees daily production activities, ensures operational excellence, and drives efficiency across all departments. He is responsible for team leadership, quality control, and maintaining SERVPRO’s high standards of service. With a strong focus on customer satisfaction and streamlined workflow management, he ensures every project is handled safely, professionally, and on schedule.