Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Greater Covington and Mandeville
Our Google Reviews
(985) 871-5375
4.8
(172 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
172 Reviews
4.8
Leave Us A Review
Julie D'Antoni
4 days ago

Corey and Austin went well above and beyond in their personal and professional with the restoration, cleaning, removal in the kitchen and bathroom area with all the cabinets, dry wall, base boards. Corey was very informative and patient with his excellent customer service skills in explaining everything step-by-step. I would highly recommend Corey and Austin with Service Pro. Thank you all for everything you've help us with, Julie D'Antoni Jim D'Antoni

Patty aLFORD
5 days ago

Corey and Austin came out today. Super friendly and explained the process clearly and steps that they felt needed to be done Very professional men.

Christa Roberts
24 days ago

They came quickly after I called and Corey explained everything they were doing and the whole process. He explained the options and what it would cost and what they were doing to keep the cost down. I appreciated the time they took to take care of my home.

Amber Wilson
about 1 month ago

Not all heroes wear capes! Sometimes they show up on a Saturday evening when you think your house is falling apart. After an entire week of dealing with a water issue in my home, having multiple people in and out assessing the damage, and being told I could be looking at anywhere from $10,000 to possibly $30,000 in repairs, I was beyond stressed. I had been told there was water damage in my walls, vanity, cabinets, and other areas and had already started preparing myself and my home for a massive project. Then Corey walked in. He thoroughly assessed everything and quickly determined that I did NOT have the extensive damage I had been led to believe I had. In fact, there was only one very small area that actually needed to be addressed. Just like that, six days of stress disappeared. I could finally breathe. I am so grateful for his honesty!! He could have easily gone along with what I had already been told, and I would have never known the difference. Instead, he was honest about what actually needed to be done and, just as importantly, what did NOT need to be done. After determining that the damage was so minimal that I could cancel the insurance claim I had opened, he even popped the trim off for me and offered to help remove the carpet I had already pulled up. And did I mention he did all of this on a SATURDAY EVENING? He came out because I genuinely believed I had an emergency on my hands based on everything I had previously been told. Corey saved me from an enormous amount of unnecessary stress, work, and expense. Thank you, Corey, for your professionalism, kindness, and, most of all, your honesty. It is incredibly refreshing to come across someone who genuinely wants to do the right thing. If you are looking for someone you can TRUST, call Corey. He absolutely saved me!

Erin Reid
about 2 months ago

I had a great experience with SERVPRO after having my vents cleaned. The team was friendly, professional, and hardworking. They did a thorough job and cleaned up everything nicely when they were finished. I really appreciate the great service and would definitely recommend them!

Elizabeth Herberg
about 2 months ago

Anthony and Corey were great. Very proffetional and got everything handled quick and efficiently!

Mark
about 2 months ago

Kristen was extremely professional, knowledgeable, and transparent in her explanation of our problem and its solution. She treated our home and issue as if it was her own. I highly recommend Servpro of greater Covington and Mandeville, and especially Kristen, to future customers.

Ray
2 months ago

Cory and Jonathan were fast and friendly. They performed very professional work.

Greg R
2 months ago

Corey and Johnathan were great!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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