A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties

Our Google Reviews
(859) 623-0000
4.7
(200 reviews)

Need Odor Removal?

Odors can be an extremely uncomfortable situation to address, and even harder to identify. 

Odors can be caused by a variety of different issues: 

  • Smoke from a house fire or furnace
  • Moisture and condensation that can lead to mold
  • Flooding (that can happen in low area places surrounding Richmond, Berea, and Irvine)
  • Roof, wall and other structural damage
  • Animal intrusion

SERVPRO of Madison, Rockcastle, Garrard, and Lincoln Counties prides itself on not only spending the time needed to find the cause of the odor, which may not always be obvious, but also having the right tools and equipment to offer the best odor elimination solution. 

Without the proper detection and deodorizing products and equipment, (which may include drying equipment, moisture detectors, chemical foggers, EPA registered antimicrobials and more) the process of eliminating the source of the smell can be hit or miss. We want to make you comfortable in your home again. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

It was an excellent, smooth process. The technicians that came in did a great job cleaning up. They made everything go so well. 

L. Stark
Richmond

Outstanding customer service and they went above and beyond to make sure all of my needs were met in a very timely fashion!

Goff Tents and Events
Nicholasville

"Elis did an excellent job. He was here when he said he was going to be here. He set equipment exactly how he said he would, which really impressed me. He helped us out in many ways, and we appreciated the extra time he took to speak with us about everything and explain to us what was going on. SERVPRO was awesome to work with."

B. Suder
Berea

“The team was great. The young men did exactly what they said they were going to do, it was very nice and clean when they left. I would recommend them to anyone and I would have them back. The boys were very nice and polite. I couldn't have asked for a better crew to help me."

D. Hamilton
Berea

"You all did exactly what you said you would do. The days you said you would be here, you were here and on time, and when you had to be late for another emergency you called and made sure not to keep us waiting. Everything went so good! The boys (technicians) showed up and were so respectful to my mother and her house. They didn't leave a speck of dirt anywhere while they were working either. SERVPRO was fantastic. I appreciate you all and thank you!"

S. Hamilton
Berea

"Everything went good. It was a job well done, and I would recommend SERVPRO to others."

J. Borek
Mt. Vernon

"It went very well. I have used SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties before, and I would use you guys again." 

M. McCoun
Jackson

They're a great company. Awesome job.

Amanda
Berea

"Fast, easy, and reputable"

Willie, Nationwide Agent
Richmond

About Us

Co- Owners, Julie and Tony Roberts and Mike Parsons teamed up eleven years ago to start SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. They were friends long before they were SERVPRO Co-Owners. Tony and Mike grew up together and even traveled to college at the University of Kentucky together. They all three have a passion for the SERVPRO industry that they loved so much --they decided to share it with each other. 

They were once named the 2017 Kentucky SERVPRO Franchise of the Year! There are over 25 SERVPRO’s throughout Kentucky so to be named the top tier was an extreme honor.

The owners acceptance speech included this quote, "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"

Our owners were congratulated by the other SERVPRO’s franchises at the meeting, and they were grateful to have won such a prestigious honor from the best in the business!

SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Anthony Paul & Julie W. Roberts, Michael S. Parsons Jr
Anthony Paul & Julie W. Roberts, Michael S. Parsons Jr
Owners of SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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