SERVPRO of South Bend, NE and SERVPRO of W. St. Joseph County Commercial Services

Discovered the water softener was gushing water, and flooding the basement at 4:00pm on a Friday. Called SERVPRO and they came out right away, after working an entire day. Drew and his co-worker began extracting water, removing damaged carpeting and worked until almost midnight to mitigate the water damage. They followed up the next morning with a dumpster, and cleaned up the damage carpet they had removed the night before. This could have been an extremely stressful situation, but Drew and the team at SERVPRO have done an excellent job of walking us through this and showing empathy and care! Thank you!

While I did not end up using their services, the entire experience of getting the quote and interacting with them has been a breeze and a pleasure. Highly recommend

Huge thanks to Chuck, Sam, and the ServPro team. The recent tornadoes tore our chimney and let rainwater into our lower level. These guys were a lifesaver with the cleanup. They were incredibly helpful, did a fantastic job drying everything out, and made a really stressful situation easier to manage going forward. Grateful for their hard work!

After a burst pipe with significant flooding, Servpro performed both the mitigation and reconstruction of my basement. They were incredibly professional and worked seamlessly with my insurance. They communicated clearly and made sure I was informed of all of my options at each stage of the process. They were incredibly accommodating of a complicated scheduling issue, and their high-quality work was done quickly and efficiently. Doug and Howard were a true pleasure to work with. Hopefully I won’t need their services again anytime soon, but I would not hesitate to call them!

Prompt, friendly, clear and concise .

What can I say? We had a small flood that was in kitchen, sunroom and basement. Devastating to us but ServPro employees are AWESOME. BRENDYN and KHAMERON with their crews, Drew, Jake, Patrick and David handled it all from the start to finish for damage mitigation. That’s fancy talk for drying and removing all water and wet stuff that would cause mold. These guys, EVERYONE were gentlemen, hard workers and RESPECTFUL. It was just another job for them, but they knew it was catastrophic for us. Did all they should have and asked if they could do more. Well done Serv Pro! Praying to never need you again but would call in a heartbeat! Did I mention how caring Brendyn and Khameron were. Thank You and Bless You.

Chuck was professional and helpful.

My roof and ceiling were damaged when a huge tree fell on my house due to a storm. Servpro showed up quickly when I needed help getting my roof tarped because rain was expected. They cleaned up the room from pieces of ceiling and attic insulation and provided fans and a dehumidifier to dry out the room. They were thorough and polite during a very difficult time.