Meet Our Team
All it takes is one call to SERVPRO of Madison, Lawrenceburg and Versailles. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Owners: Tony and Phyllis Steinhardt, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Owners: Tony and Phyllis Steinhardt
Tony and Phyllis Steinhardt have built an award winning home services business for over 45 years. Tony’s success in the hvac industry laid the foundation for the future business expansion with SERVPRO in 2023.
Giving back to the community has always been a top value for Tony and Phyllis with their many volunteer and philanthropy efforts.
The Steinhardt Family and the other co-owners of SERVPRO are looking forward to helping families and communities
“Like it never happened.”
![Owner: Monica Nolan, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Owner: Monica Nolan
Monica Nolan is the owner of SERVPRO of Madison, Lawrenceburg, and Versailles. She has many certifications qualifying her to be a great candidate for the SERVPRO world! Monica loves to spend time with her children and is greatly involved with the community! Lastly, she is the owner of Steinhardt Heating and Air Conditioning! List of certifications include Successful Subrogation I, General Technical Training Curriculum, Lead Renovator, and Xactimate Level 1.
![Nick Nolan, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Nick Nolan
Nick is the General Manager here at SERVPRO of Madison, Lawrenceburg, and Versailles! He lives in Madison Indiana and did attend Madison Consolidated Highschool. His goals are to better himself every day. Nick enjoys coaching, playing softball, and being a father to his children. Lastly, he has 20 plus years of leadership roles!
![Jessica Spicer, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Jessica Spicer
Hi my name is Jessica R. Spicer, Production Manager for SERVPRO of Madison, Lawrenceburg, and Versailles. I have been with the company for 18 years! I have the following certifications, the Institute of Inspection, Cleaning and Restoration Certification (LLCRC). Fire and Smoke Restoration (FSRT) and Damage Restoration (WRT). I live in Deputy Indiana, with my partner of 17 years Ricky, and my two daughters Angelina Hall Jewell Blaylock. When I'm not working, I like to spend time with my family, gardening, hunting, and kayaking. If my life had a theme song it would be, "This girl is on fire" by Alicia Keys. My motto would have to be "It is what it is." I like to help others in any way I can.
![Loren Washington , team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Loren Washington
Hello my name is Loren Washington I’ve been apart of SERVPRO Franchise for about 3 yrs.
I’m a husband and father of 10 kids I’m a Chicago Native have been in the Construction and Real Estate Industry for over 30 yrs.
My family has recently relocated to Madison Indiana. I have joined the SERVPRO of Madison, Lawrenceburg & Versailles. Glad to be part of this Team.
![Jeremy Judy, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Jeremy Judy
Jeremy is one of the Production Managers at SERVPRO of Madison, Lawrenceburg and Versailles. Jeremy graduated from Madison Consolidated High School 2001 before joining the USMC in 2003. He got out honorably after 4 years and went to the Conservatory of Recording Arts and Sciences in Tempe and Gilbert Arizona. After graduation at the conservatory, Jeremy started working for SWANK Audio Visual working to set up different events in the hotel industry. SWANK Audio Visual became PSAV and Jeremy continued to work form them for the next 10 years. Ending his career at the Marriott Tempe and The Buttes in Tempe Arizona. Jeremy moved back to Indiana to work for 2 years at Belterra Casino and Resort as the front desk manager of nights. Due to the pandemic, the hotel industry took a downturn and Jeremy decided to switch careers. He joined our team in 2020 and we're happy to have him! Jeremy is IICRC certified in WRT, ASD and FSRT. In his free time Jeremy enjoys painting, playing with one of his many animals (dogs, cats, goats, fish), going to concerts and playing D&D with his friends. Jeremy's favorite motto is "I'm here for you."
![Casey Franklin, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Casey Franklin
My name is Casey Franklin! I have 3 children and a loving wife. I play competitive softball on the weekends. I enjoy what I do for work and take a lot of pride in every project I complete for SERVPRO®; of Madison, Lawrenceburg & Versailles.
![Layla Johnson, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Layla Johnson
I love to help people so I am glad to do that here at SERVPRO®;! I am a proud mother of a baby girl, and my two extra kids Nyla (cat) and Waylon (dog). I enjoy spending time with my little family! They are the light in my life! I love to hang out with friends when I have free time. Lastly, I have been a CNA for 5 years! I loved working with the elderly, but I love to try new things as well which led me to SERVPRO.
![Chasity Voris, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Chasity Voris
My name is Chasity and I'm 52. I have a daughter who will be a junior at Southwestern this fall. I also have 2 furbabies, Waylon and Holly, plus a cat named Salem. In my spare time, I enjoy kayaking and just being outdoors. I was a meat cutter for several years, but decided to make a career change and began working for SERVPRO®; of Madison, Lawrenceburg & Versailles. I'm excited to learn now things and help people in their time of need!
![Rebecca Kietzman, team member at SERVPRO of Madison, Lawrenceburg and Versailles]()
Rebecca Kietzman
Hello! My name is Rebecca Kietzman. I joined SERVPRO®; of Madison, Lawrenceburg & Versailles in 2025, and I am excited for this opportunity to make a positive impact in my community! I have a degree in Information Technology, specialty in PC Support and Administration, and have many years in office and technical roles. My husband, Ron, and I have 4 children, Ariyah, Hunter, Mike, and Cas. In my free time, I enjoy making memories with my family, spending time in our beautiful downtown, playing video games, crochet, reading, and Bible study. I enjoy helping others and making a difference wherever I can!
What our
customers are saying
Layla Johnson and her team of Steve and Dakota were amazing. We had an issue with sewage due to tree roots and they came in and cleaned our basement. Layla was very helpful explaining everything that needed to be done prior to starting. Within four hour everything was taken care of and she followed up twice to confirm that everything was dry and she removed the dryers. Thank you for all of your help!!
This company was very efficient. The job was done well and I would highly recommend them. Also, the price was very fair.
Super professional! Amazing work! Couldn’t be more satisfied with them! Did a great job cleaning the carpet at my restaurant! Highly recommend!
My team of Chasity & Steve arrived as expected, were informative, efficient & professional. Dealt with the tornado damage very well. I would definitely recommend Servpro for similar issues.
I recently had a bunch of water flood my basement and through this discovered mold had been growing in my walls from previous moisture leaking in. Layla was able to help walk me through all the steps and explain everything they could do that fit my needs perfectly!
I recently had a small fire in my mudroom. Servpro was quick to service me to get everything cleaned and replaced as needed. Layla worked with me directly and I ended up hiring them to clean the whole rest of my house too and I can’t thank them enough! Layla was beyond kind and professional. Thank you Servpro!!! Will be hiring again.
Excellent service. Friendly staff, cleaned my store very quickly and put items back where it was originally. The staff also needed shoes for work so they helped my business as well. Worth it, call them!
So glad to see Loretta back. GREAT JOB!
We had an HVAC issue that caused part of our bedroom floor to get wet. SERVPRO came in and assessed the extent of the problem and were able to keep it from getting worse. Once the area was dry, Loretta and Chasity came in and cleaned up the area and removed the mildew smell. They were very friendly and respectful of our home.
About Us
SERVPRO of Madison, Lawrenceburg and Versailles understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Madison, Lawrenceburg and Versailles specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Madison, Lawrenceburg and Versailles can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Madison, Lawrenceburg and Versailles.
In 2023, the Steinhardt ownership team expanded and diversified the business to include teaming with the nation’s #1 home restoration and reconstruction company, SERVPRO. “We knew we could offer more services in an expanded territory through being a franchise owner of SERVPRO,” said Monica Nolan, General Manager and Owner. Under new ownership the SERVPRO Franchise of Madison, Lawrenceburg & Versailles can serve almost all of Southeastern Indiana including, Dearborn, Ripley, Ohio, Switzerland, and Jefferson Counties. “We see this acquisition as a stepping up point for a more diverse home and commercial
comfort strategy and business,” stated Monica Nolan. Our Steinhardt family has been Delivering Customized Comfort Since 1977!
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.