Meet Our Team
Here to Help® 24/7
SERVPRO of Ft Wayne
Simon Buzalski
Simon Buzalski has been working with SERVPRO®; Team Miller since 2021 and is currently the General Manager of the Fort Wayne, IN office. In his role, he oversees all day-to-day operations of the Fort Wayne SERVPRO staff and operations. Simon holds IICRC Certifications for WRT, ASD, FSRT, OCT, AMRT, and TCST. Simon’s favorite part about working with SERVPRO is being able to help his community in times of need. In his free time, he enjoys attending Michigan State Football games and cheering on all of their athletics and traveling with his fiancé and their dogs.
Phil Lady
Phil Lady has been working with SERVPRO®; Team Miller since 2025 and is currently in Regional Sales and Marketing. In his role, he is a brand ambassador for SERVPRO and services local insurance agencies, property management company, schools, healthcare facilities, and other community businesses in the northern Fort Wayne area, Columbia City, Huntington, and Wabash. Phil’s favorite part about working with SERVPRO is talking with different types of clients and being able to help provide positive updates on active or completed projects. In his free time, he enjoys spending time with his two young boys like playing ball games, going to the zoo, and riding Go Karts.
Jason Gomez
Jason Gomez has been working with SERVPRO®; Team Miller since 2024 and is currently a Mitigation Project Manager in the Fort Wayne, IN office. In his role, he manages and oversees mitigation and remediation projects from start to finish and handles customer and insurance communication. Jason holds IICRC Certifications for WRT, HST, FSRT, and OCT. Jason’s favorite part about working with SERVPRO is being able to provide help during tough situations. In his free time, he enjoys camping, hiking, fishing, attending sporting events, and spending time with his family.
Tyler Coats
Tyler Coats has been working with SERVPRO®; Team Miller since 2024 and is currently a Mitigation Project Manager in the Fort Wayne, IN office. In his role, he manages and oversees mitigation and remediation projects from start to finish and handles customer and insurance communication. Tyler holds IICRC Certifications for WRT, ASD, FSRT, and OCT. Tyler’s favorite part about working with SERVPRO is working with customers in a time of need and providing expertise and potential services to help them get through a crisis and return to normalcy. In his free time, he enjoys lifting, gaming, and spending time with his family.
Patrice Dishaw
Patrice Dishaw has been working with SERVPRO®; Team Miller since 2002 and is currently the Senior TPA and MUO Development Manager for all of our offices. In her role, she oversees all TPA leads, develops relationships with TPAs, and trains and develops training for all office locations operated within Team Miller. Patrice’s favorite part about working with SERVPRO is helping teammates grow within their role in our organization. In her free time, she enjoys golfing, crafting, cooking, reading, and entertaining her friends and family.
Michelle Gricar
Michelle Gricar has been working with SERVPRO®; Team Miller since 2006 and is currently the Human Resources Manager for all of our offices. In her role, she performs all human resource responsibilities as it relates to hiring, onboarding, and retaining employees. Michelle’s favorite part about working with SERVPRO is helping people when they need it. In her free time, she enjoys spending time with her family and friends.
Kari Peckham
Kari Peckham has been working with SERVPRO®; Team Miller since 2025 and is currently the Human Resources Assistant for all of our offices. In her role, she provides support to the Human Resources Manager. Kari’s favorite part about working with SERVPRO is working for a company with a family atmosphere. In her free time, she enjoys riding horses, coaching the high school equestrian team, watching football, and going for walks.
What our
customers are saying
Sean was amazing and always was very happy to work around my work remote schedule without hesitation or issues!
Shahrukh was a life saver because we found unexpected problems which he was able to fix without delay.
I would recommend Sean to anyone who needs services done.
Brookes and Trinity were very helpful.
Joe and his team went above and beyond when I needed them. Call Joe. You'll be thankful you did.
I have worked with them a number of times and they are always professional, responsive and detail oriented. It is always a pleasure when dealing with them. I would definitely recommend them. Keep up the great work.
I contacted SERVPRO of Ft. Wayne for mold remediation. My experience with them has been fantastic from beginning to end. They returned calls when they said they would, worked well with my insurance company, and their employees were a pleasure to work with. The guys answered any questions I had, kept me abreast as anything new came up, and went above and beyond what they were required to do. They had to listen to my yappy little dogs barking at them and never complained. I wouldn't hesitate to have them in my home in the future should I ever need them.
They pick up the phone unlike other businesses! Efficient and fair!
Wonderful, professional staff. Communication was great. We highly recommend!
About Us
Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.
SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes.
SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need.
