Meet Our Team
All it takes is one call to SERVPRO of West Loop / Bucktown / Greektown. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Stephanie Zubricki, team member at SERVPRO of West Loop / Bucktown / Greektown]()
Stephanie Zubricki
As owner and executive, Stephanie is the hub of the operation here at SERVPRO of West Loop / Bucktown / Greektown. Her knack for organization and efficiency keeps everything running smoothly. Stephanie previously held administrative leadership positions with the University of Hawaii and the University of Iowa. She also holds a Masters Degree in Public Administration from the University Hawaii. We are pleased and fortunate to have Stephanie leading our Team.
![Amanda Zubricki, team member at SERVPRO of West Loop / Bucktown / Greektown]()
Amanda Zubricki
As owner and Chief Financial Officer, Amanda leads by combining strategic financial stewardship with operational ownership, while fostering excellence in service.
![Nick Loughlin, team member at SERVPRO of West Loop / Bucktown / Greektown]()
Nick Loughlin
Our General Manager, Nick, serves our community and leads with his twenty + years of experience. His expertise is in the commercial and residential Fire and Water Damage restoration field. He leads with excellence and while generating quick results in emergency situations with the highest level of client service. Nick delivers by putting families back in their homes and companies back in business.
![Dave Mason, team member at SERVPRO of West Loop / Bucktown / Greektown]()
Dave Mason
David Mason is our Vice President of Operations. His work history with SERVPRO dates back to 2006 when he coordinated 90 franchises as a BDP Business Development Program Specialist for SERVPRO Corporate. His efforts have resulted in a substantial number of accolades, includingthe 2024 SERVPRO Franchise of the Year award, numerous Extra Mile Awards and the 2014 Outstanding Service Award. He has headed our Commercial Large Loss unit as a Sales Manager and also our far-ranging Storm Team. David has built and sustained many contacts throughout the restoration industry spanning the entire country. His knowledge, personality, and drive make him a valuable member of our SERVPRO family.
![Elvira Martinez, team member at SERVPRO of West Loop / Bucktown / Greektown]()
Elvira Martinez
Elvira is our phenomenal Administrative Assistant. She joined our SERVPRO team in 2013 and continuously delivers exemplary customer service. Elvira successfully manages demands of the daily operations, organizes job scheduling, prepares payroll, helps where needed, while also assisting to ensure that all job files are properly audited and contain all required documentation. She keeps our office running smoothly so the team can quickly respond to your residential and commercial fire, water, mold and biohazard cleanup and repair needs. English or Spanish speaking, Elvira is ready for your call!
What our
customers are saying
Fernando Perez and his team came to my place to work on the mitigation from flooding in my kitchen. They arrived and did the work efficiently and quickly. They brought in the equipment, removed the damaged areas, and made sure to prevent mold. They were very thorough in that everything was done correctly and efficiently. They treated everything as if it was their own. Fernando even took the extra time to make sure and explained everything they were doing and answered all the questions I had during the process. My overall experience with Fernando and his team was amazing. He is very professional, efficient, knowledgeable, well trained, thorough, and reliable. I would highly recommend!
Alex and Jonas were great! We needed our wall removed ahead of a crumbling beam inspection. They arrived as scheduled, explained everything that was going on step-by-step, keep the unit clean and floor protected, and clearly outlined next steps as we work to resolve the issue.
Carlos and his team did a great job with mitigation for some water damage in my kitchen. They were punctual, polite, efficient and professional. The damage was removed very well. Jesus also did a great job with bringing in equipment to remedy the damage before the demo team could arrive and helping me navigate this process around some personal challenges. Sinoe set the tone upon his first visit by putting me at ease with this entire process and getting my head around the project ahead. I look forward to seeing how the reconstruction goes.
Very prompt courteous and professional
I really appreciated the quick response that Tony Ramirez and Luis Serrano provided today. The area had a storm with significant flooding and damage and I was so grateful to have my property treated for the water damage before mold becomes a concern. Thank you.
Carlos and his band of merry men came in like a white tornado and Did the job. They picked up planks of wood and secured all the areas so that dirt wasn’t spread. Got the water out of the floor. We had water in the floor. They were terrific.
We came about working with SERVPRO after dealing with water damage from our neighbors fire. We had damage to all 3 floors of our home. Jose Olvera and his team came out the same night to assess the damage and put interventions in place to reduce as much damage as they could. They came out multiple times -the same day to fix any concerns we had. Jose did a great job of explaining the repair process to us, answering any and all questions and went above and beyond to communicate with our insurance especially when they wouldn’t answer in a timely manner. He made it clear that he was always available, he would answer calls and texts immediately. I highly recommend working with SERVPRO- West town/ south loop/ greektown location. Their professionalism along with their compassion for our situation is something you rarely see now a days.
Carlos and his crew were amazing and came to Us in the middle of a disaster. Appreciate him and all of his crew. It was traumatizing for us after a pipe burst in our home but he helped us get through the process.
Jose O and his team were helpful and professional
About Us
SERVPRO of West Loop/Bucktown/Greektown is an award winning, nationally recognized leader in property restoration industry. Led by Team Zubricki, we are woman-owned and family operated, and our family has the experience and skills to get your home or business cleaned up and restored after a fire or water damage incident. As the Chicago Loop’s leading residential and commercial property restoration company, our family has served the Chicagoland area for over 35 years. We are dedicated to alleviating the stress caused by property damage and will swiftly restore your property to its pre-damage state, making damage "Like it never even happened."
24-Hour Water and Fire Damage Response and Commercial Property Restoration Service in the Chicago West Loop
We serve the Chicago Loop area including the Bucktown and Greektown areas with 24/7 emergency water, fire and other property damage assistance including mold remediation, and construction services. Our professionally trained crews understand the needs of our clients in the loop and are always ready to respond day or night to any size loss. Our highly trained technicians are IICRC certified and specialize in the comprehensive cleanup and restoration when your property is damaged by fire, smoke, water, severe weather or other disasters. With 6 command centers strategically located and a network of qualified franchises nationwide, SERVPRO of West Loop/Bucktown/Greektown can provide property damage restoration services for any size loss.
As trusted property remediation partners of city, state, and federal agencies, including the Department of Veteran Affairs, Armed Services, General Services Administration and the Chicago Public School Systems, our clients rest assured that help is always nearby when an unexpected property loss happens.
The Top West Loop Chicago Property Damage Restoration Service with a Commitment to Community
We joined SERVPRO® in 2009, we have been proudly providing the Downtown Chicago, West Loop area with the expertise in property damage restoration, and a focus of giving back to our community. We support numerous community organizations including the local police and fire departments, the American Red Cross, the American Cancer Society, as well as the Illinois Fire Safety Alliance, Habitat for Humanity, Helping Hands, Backpack Buddies Foundation, and many more charitable organizations that support our community. Our intrinsic values are the heart of our company and represent our commitment to service excellence.
2024 SERVPRO National Franchise of the Year
Since winning the Franchise Rookie of the Year award and consistently being a recipient of the Top 100 Franchises, we have built a reputation on providing the best customer experience as Chicago’s leading restoration, remediation and construction service. Most recently, SERVPRO Team Zubricki was awarded the prestigious Franchise of the Year award at the 55th Annual Convention. We were selected from more than 2,260 independently owned and operated SERVPRO franchises across North America based on:
- Best-in-class production
- Exceeding key corporate metrics
- Excellent customer satisfaction
- Overall contribution to the franchise network and mentorship toward other franchises
- Ability to service small and large residential and commercial losses with the same service and quality.
As the premier cleaning, restoration and construction company, SERVPRO of West Loop/Bucktown/Greektown aims to serve and help customers and communities with excellence, integrity, compassion and stewardship. If you need home or commercial property damage repair, please give us a call, we are here to help.