Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Ravenswood

Our Google Reviews
(773) 878-5200
4.6
(44 reviews)

Service Areas

Chicago, IL | Downtown Chicago, IL | Lincoln Square, IL | Ravenswood, IL | Uptown, IL | Lakeview, IL | Edgewater, IL | Andersonville, IL | Northcenter, IL | Lincolnwood, IL | Albany Park, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Ravenswood we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My name is Jenny Marcucci and I live in a condo unit. Unfortunately for me, the building's water pipes above me burst and my entire living room and dining room wood floors were floating around my home. I am a 70 year old woman with a disabled son who is living at home because Misericordia is closed because of the virus. I am sure you can imagine how upsetting this was for me not only to have to deal with the water but knowing that all of the workmen would be coming into my house to dry up and sanitize the floors during this PANDEMIC. I was an emotional wreck. When they all arrived, I actually started to cry when I saw what they were doing as they were tearing out the floor and spraying and putting down fans, etc. Thank goodness that Dakota was there. I actually had a meltdown. He quickly started calming me down and assured me that he would take care of everything with the least amount of exposure to my son and myself. He explained the cleaning process to me so I understood why they were doing all of this, all necessary to do it right so Pete and I would be living in a safe environment. Thank you and thanks to Dakota for making this as pleasant of an experience as is possible...considering that I had floating wood in my house! He's the greatest! I now know why Farmers Insurance directed me to your company. You have amazing employees. I'm going to let Farmers know how your company took care of us.  

Jenny Marcucci
Chicago

Maggie:

Just to let you know, the team I had here today was exceptional. They worked extremely hard and I appreciate everything they have done in the first phase of getting my place back to the way it was before the catastrophe.

Again, thank the team for me.

Helene H.
Chicago

A few weeks back I was a victim of circumstance due to the group of tornadoes that touched down in Chicago and the western suburbs.  A wind tunnel came down my street and in a matter of minutes the 100-year old maple that resided in front of my building came crashing down.  All I heard was a thunderous crush sound as I hid in the corner of my apartment.  When the storm passed I looked outside and saw this beautiful piece of nature torn from its roots.  It made me sad.  My neighbors and I slowly crept out of our homes to view the damage.  My maple landed perfectly on top of our parking lot literally laying over mine and 4 other vehicles.  The first person I called was my daughter, Donna Bugosh, who works at SERVPRO of Ravenswood.  She knew exactly what to tell me and my neighbors to do.  Between SERVPRO's expert advise, the city services and my insurance agents efforts our neighborhood was quickly cleaned up and a new vehicle was on the horizon.  We were fortunate the tree did not land on our building and no one was physically harmed.  I'm thankful for all parties involved.

Milos Djordjevic
River Grove

I just want to thank SERVPRO of Ravenswood for the very rapid response to the situation and making sure that the broken window was secure. Really fantastic. I would certainly recommend your company to anyone. Thank you.

Barbara Breault
Chicago

“We were very satisfied. We had a very kind, respectful team that we believe were very honest and we don’t think we would have chosen anyone else. They came in, they worked very hard, they reacted well. They worked to the protocol to try to take care of the drywall and the cabinets. We are thankful for them and we feel very blessed to have them.”

Brad McDonald
Houston

It rained so hard and much during a storm in June that we had water and stuff come up through the drains, all the drains, even the tub drain, in the basement apartment.  SERVPRO came in quickly and took all the smelly things away.  When they were done the place smelled like new.  Thank you SERVPRO for drying our home and giving us good tips for the future.

Pam M.
Chicago

When dealing with an abandoned townhome that is affecting neighboring properties a person doesn't really know what to do or where to start.  Eddy was very knowledgeable about the whole process and explained every step of it.  Inside the townhome was like a scene from that show hoarders, except that it was missing the people responsible.  The pipes were leaking and it caused mold to grow on the walls ceilings and most of the contents.  Eddy brought in a crew to empty the place out and then rid it of all the mold.  We, the condo association, surely couldn't have done this without Eddy's and SERVPRO's help.

EC Condo Assoc. Townhomes
Chicago

A home inspector went into my attic space and saw that my vent was not vented properly.  Instead of going out it was just venting into the attic, which in turned grew mold.  Eddie worked tirelessly on removing all the blown insulation and scrubbing the attic clean from all the mold.  The small confined space didn't make it easy.

Larry F.
Norridge

I called SERVPRO to get some information on removing mold from a commercial property we purchased. I spoke with Maggie who was very helpful and patient and answered ALL of my questions. I was able to get someone out to inspect the property the next day. The crew that came out was professional, respectful and very hardworking. They also were very knowledgeable and explained some of the process to my husband. Thank you SERVPRO.

Karmin D.
Chicago

About Us

SERVPRO of Ravenswood understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal of owners, Grant & Alissa Nitzsche and their franchises is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Ravenswood specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Ravenswood can also mitigate mold and mildew from your home or business.

Our team is highly trained in property damage restoration and has years of experience. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Ravenswood.

If you would like to schedule service for your home or business, please call today at 773-878-5200.

SERVPRO is the cleaning and restoration brand you know and trust. Our SERVPRO professionals are available 24 hours a day, 365 days a year.

Grant & Alissa Nitzsche
Grant & Alissa Nitzsche
Owners of SERVPRO of Ravenswood

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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