The building's water pipes above me burst and my entire living room and dining room wood floors were floating around my home. I am a 70 year old woman with a disabled son who is living at home b/c Misericordia is closed because of the virus. I am sure you can imagine how upsetting this was for me not only to have to deal with the water but knowing that all of the workmen would be coming into my house to dry up and sanitize the floors during this PANDEMIC. I was an emotional wreck. Thank goodness that Dakota was there. I actually had a meltdown. He quickly started calming me down and assured me that he will take care of everything with the least amount of exposure to my son and I. After they were done and my whole house was blaring with loud fans, he could tell that I was still upset and told me he would check on me and that he understood my concern. He explained the cleaning process to me so I understood why they were doing all of this and that it was necessary to do it right so Pete and I would be living in a safe environment. The next day he came by again just to check on everything and to see how we were doing. Again, making me feel so much better about living with the inconvenience of fan blasting and not being able to go in the biggest part of the house. We were literally living in one bedroom b/c all of the furniture was taken out of the room. Thank you and thanks to Dakota for making this as pleasant of an experience as is possible...considering that I had floating wood in my house! He's the greatest! I now know why Farmers Insurance directed me to your company. You have amazing employees. I'm going to let Farmers know how your company took care of us.

The #1 Choice in Cleanup & Restoration
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SERVPRO of Ravenswood
44 Reviews4.6
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We’re ready whenever disaster strikes, day or night.
59+ Years of Experience
Delivering trusted restoration services since 1967.
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Superior results from industry-leading standards.
Highly Trained Professionals with more than 50 Years of Experience
Property Restoration Specializing In Your Industry
When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.
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With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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SERVPRO Helps with the Insurance Claim Process
At SERVPRO of Ravenswood, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.
When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.
What Our Customers Are Saying
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44 Reviews4.6
Jenny Marcucci
Rhea Bradley
Ann Marie M.
Petra Obritzberger, Director
Joseph Hermle, Engineer
Keith Polan, Director of Residential Services
John Kent, American Family Insurance Agent
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