SERVPRO of Oak Park / River Forest

Julio and Juan were super professional and kind with our very difficult cleaning job late at night on a Friday!

I am impressed by the professionalism and quality of service from this team, specially grateful to Julio, Juan, and Damian. They solved the issue quickly and gave me very clear explanations on what had to be done. Would be more than happy to work with them again.

I called Servpro when my toilet overflowed and totally flooded my basement. I could not have been happier with the service I received from Servpro. They arrived within 30 min and confidently took control of a situation that was very stressful for me. They were confident, knowledgeable and immediately treated my basement as if it were their own. They gave great advice on the mitigation efforts, helped me make some decisions and were able to start right away the following morning. Within less than 24 hours my problem was on its way to being solved. Greg, Everado, Julio, Juan, Damian - these guys are just the best. Nice people and just really good at their job. 10 out of 10!

ServePro of Oak Park/River Forest was simply tremendous. Responsive and quick to the scene, starting the damage repairs almost immediately. Communications with them was easy and coordination with insurance was a breeze. Highly recommend ServePro of Oak Park/River/Forest.

I called Servpro last minute when my basement flooded and they were able to come right away and fix the issue and do a very good cleanup. Julio was very understanding and acknowledged my problems and his team. Great job Juan , Everado, Derek, Rob.

SERVPRO of Oak Park did a great job! Fast and efficiently solved my basement flooding problem. And I do mean fast! My insurance agent Kathleen Costello recommended them, and followed 2 days late to see how they did, which was great. A sump pump in.my basement failed and I had a lot of water. I called Monday morning at 915, by 1030, Greg was standing in my basement, by 11 we had a plan of action. By 1230, Julio and his team of Juan, Mark, Rob, Derek, and Everarado were working. They move a lot of fragile and difficult stuff, extracted the water, filled the basement with large dehumidifiers and fans. Julio assured me that the equipment would stay until everything was dry. We could still get to areas because the arranged eventing carefully. The Servpro recommended plumber arrived as promised at 4 pm and replaced the sump pump. 3 days later, Julio and his team returned, checked the moisture content and we all agreed it was dry. Then they reversed the process, removed the fans and put everything back in place. Julio walked me through when they were done to make sure I was satisfied. Fabulous job!

The people from Servpro of Oak Park- River Forest was extremely professional. Job was done quickly and even cleaned my floors. They answered all my questions and concerns. I will give them two tombs up. Thank you Julio Juan Robert Mark an Damian you are absolutely awesome. Kind Regards Lilly

Servpro of Oak Park and River Forest did an exceptional job with my home. They went above and beyond and drove 90 miles to a second property and took care of the problem immediately. We have used them a few times and always do a fabulous job!