A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Northwest Lake County

Our Google Reviews
(224) 372-7772
4.8
(78 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

If you ever have damage in your home or building, the team at SERVPRO of Northwest Lake County is who to call and trust. 

Javier C.
Antioch

They communicated to us clearly and showed up when they said they would. I hope we never have to use them again, but if we do SERVPRO of Northwest Lake County is who I would call. 

Will H.
Round Lake Beach

When we had a dishwasher leak I did not know what to do. I am so lucky that our insurance agent recommended SERVPRO of Northwest Lake County to us. They did a great job! 

Becky S.
Grayslake

Thank you so much for all your hard. I had no clue they even cleaned carpets. I will be using them from here on out.

Jon L.
Round Lake

When our office had soot everywhere, SERVPRO of Northwest Lake County helped to clean everything. 

Amanda L.
Fox Lake

Our dental office had some plumbing issues that caused a mess in the lobby. SERVPRO of Northwest  Lake County helped us out and did a fantastic job. 

Leslie F.
Lake Villa

When a sprinkler burst in our office building we were completely at a loss for what to do. Luckily someone recommended SERVPRO of Northwest Lake County. They came out quickly and did great work. 

Megan D.
Lindenhurst

We had a bunch of rain come into our attic and mold was growing, SERVPRO of Northwest Lake County helped us clean everything up and make sure it was safe for my family again. 

Shannon H.
Round Lake Beach

We had a cleanup needed in our cafe and they were able to help us the same day. I would definitely call them again if I ever need them.

Cyle D.
Long Lake

About Us

Drake and April Haigh are the owners of SERVPRO of Northwest Lake County. The Haighs' are committed to helping the residents and business owners of Lake County put their lives back together after a fire or water damage emergency.

Their mission statement says it best:

We are a restoration company that not only repairs the damage, we restore your life and confidence that the job will be done right. Our relationships with our customers will last a lifetime. 

The Haighs' prior extensive industry and business administration experience make them a dynamic duo!

Drake brings over twelve years of restoration industry management experience to the franchise, and April uses her business administration acumen and background in customer service, marketing, and finance to round out the team.

“What I love most about my job is being able to help people during their worst time.” Drake Haigh, Owner

SERVPRO of Northwest Lake County is registered with the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. They have the advanced training, specialized equipment, and experience to mitigate and restore any size loss to preloss condition.

When they are not helping people put their lives back together, you can find Drake and April spending time with their two young boys, spending time outdoors and taking vacations when they can!

Drake E. & April L. Haigh
Drake E. & April L. Haigh
Owners of SERVPRO of Northwest Lake County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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