Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Norridge / Harwood Heights

Service Areas

Chicago, IL | Norridge, IL | Harwood Heights, IL

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Norridge / Harwood Heights we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Mike was very helpful and trustworthy.

Henry
Oak Park

SERVPRO cares about their seniors. frank was wonderful.

Theresa
Chicago

SERVPRO They are like family.

Janet
Chicago

Mike was trustworthy saved us money.

LIz
Claraden Hills

Mike and Frank were great!!

Lance
Park Ridge

Thank you for your professional and prompt service.

Stephanie
Chicago

I had a broken pipe twice SERVPRO took care of twice and dealt with the insurance company.  I had to do nothing.

Fernado
Chicago

Frank and Dawn were great. I called SERVPRO and they were here in one hour. Pulled carpet and pad and put in machines to start drying.  I let all my neighbor know to call them!

Claire
Chicago

Frank was very helpful and knowledgeable.

Charles
Chicago

Mike was very helpful and trustworthy.

Henry
Oak Park

SERVPRO cares about their seniors. frank was wonderful.

Theresa
Chicago

SERVPRO They are like family.

Janet
Chicago

Mike was trustworthy saved us money.

LIz
Claraden Hills

Mike and Frank were great!!

Lance
Park Ridge

Thank you for your professional and prompt service.

Stephanie
Chicago

I had a broken pipe twice SERVPRO took care of twice and dealt with the insurance company.  I had to do nothing.

Fernado
Chicago

Frank and Dawn were great. I called SERVPRO and they were here in one hour. Pulled carpet and pad and put in machines to start drying.  I let all my neighbor know to call them!

Claire
Chicago

Frank was very helpful and knowledgeable.

Charles
Chicago

About Us

SERVPRO of Norridge/Harwood Heights is a locally owned and operated franchise. As a fire and water restoration specialist, SERVPRO of Norridge/Harwood Heights operates the use of progressive equipment and has a highly trained and IICRC certified crew that will help restore your home or business to its previous glory. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Norridge/Harwood Heights.

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Our History

SERVPRO of Norridge/Harwood Heights was officially opened in 2011 by Michael and Linda Chiodo. Both Michael and Linda grew up and continue to live in the Chicagoland area. They are passionate about this community and treat every customer as though they are a neighbor. Since our opening, we have proudly helped hundreds of customers with their restoration needs. 



Committed to the Community

We are truly invested in this community, because it is our community as well. We are proud to dedicate time and effort to improve the future of the community. While SERVPRO of Norridge/Harwood Heights has grown, our mission still stays the same: to serve the community of Norridge/Harwood Heights. We are proud to support the Norridge Schools Foundation and to be a member of the Harwood Heights-Norridge Chamber of Commerce.



Why SERVPRO?

SERVPRO’s motto is “Like it never even happened,” and we pride ourselves in our ability to restore your home or business to its pre-loss condition. We know that fire and water damage can be devastating and stressful. We strive to minimize the interruption to your life and bring you the highest quality restoration with a smile.We know you have many options when it comes to restoration, and we’re proud you chose us. From all of us here at SERVPRO of Norridge/Harwood Heights, we thank you for your support over the years and look forward to continue working with our community!


If you would like to schedule a consultation with SERVPRO of Norridge/Harwood Heights, please call 1-708-453-3655! We are happy to help! 

Michael & Linda Chiodo
Michael & Linda Chiodo
Owners of SERVPRO of Norridge / Harwood Heights

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.