Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Naperville
Our Google Reviews
(630) 428-3700
3.3
(12 reviews)

Service Areas

Naperville, IL | Aurora, IL

Your Local Fire Restoration Company

SERVPRO of Naperville specializes in water, fire, and mold restoration. We understand that putting out a fire can sometimes cause more damage than the fire itself. This can leave behind substantial water damage that may further hurt your property and special belongings. At SERVPRO of Naperville we understand that this time can be stressful, so we provide 24/7 emergency services that will help alleviate the damage that has already been done. SERVPRO has specialized equipment and trained professionals with multiple certifications that will allow us to restore your property. We understand the stress and trauma you are going through and we will do our best to make it "Like it never even happened."  

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Naperville is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

We had a flood in our basement and as you can imagine, was very overwhelming and I didn't even know where to get started for this type of project. I called Servpro of Naperville and within 1 day, they had sent out Claudia who took time to help explain EVERYTHING in great detail, what to expect, how to proceed, what work is needed, etc. I cannot say enough kind words about Claudia and how professional and kind she was. She put me at ease and made me feel super supported and was there to partner in the next steps (especially when it came to insurance and quotes for the project). I HIGHLY recommend Servpro of Naperville and if you are lucky enough to work with Claudia, you are in great hands! THANK YOU!!!!

Annie Cairo

I used Servpro after my basement flooded in December of 2023. The technicians were great and did a wonderful job. I am writing this review, though, on Jodi, who handles the office. SHE IS AMAZING!! She went above and beyond with her customer service and I am so thankful for her attention to detail, kindness and fabulous personality. Jodi, you are a gem!

Mary Dembinski

I had a pipe burst and Servpro came right out and handled the job quickly. The team was professional and hard working. I totally recommend!

Trayce Lightburn

Awesome experience!!!!

T Z

Excellent service ask for Jodi worked with them for years!!

Thomas Z

Our sump pump stopped working and flooded our entire basement. Called Servpro and they responded quickly to clean up the water damage. Their staff were professional and very understanding of our situation. They made me and my wife feel comfortable and informed throughout the entire process. Thanks guys! Would definitely recommend!

Cory

About Us

When disaster strikes, strike back with SERVPRO! 

SERVPRO of Naperville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Naperville is a locally owned by Gary and Marsha Young and is run by Jodi Thornton. SERVPRO of Naperville specializes in mitigation cleanup and restoration of both residential and commercial property after a water, fire, and smoke damage. SERVPRO of Naperville can also mitigate mold and mildew from your home or business.

SERVPRO of Naperville is highly trained  in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured SERVPRO of Naperville is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Naperville.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.



INSURANCE AND PAYMENT INFORMATION

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience: MasterCard, Visa, American Express.

We also accept checks and bank transfers.



CERTIFICATIONS

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • CMT - Commercial Carpet Maintenance Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • Upholstery & Fabric Cleaning
  • Journeyman Fire & Smoke Restorer
  • Journeyman for Textile Cleaner
SERVPRO Flag
Gary & Marsha Young

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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