Meet Our Team
All it takes is one call to SERVPRO of Naperville. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Tony Mayoral , team member at SERVPRO of Naperville]()
Tony Mayoral
Tony Mayoral is a Senior Crew Chief at SERVPRO of Naperville. He has several years of experience in the restoration industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Applied Microbial Remediation.
Tony ensures quality production throughout the entire restoration process. Tony has been with SERVPRO of Naperville since 2010
![Brian Buch, team member at SERVPRO of Naperville]()
Brian Buch
Brian Buch is a Production Technician at SERVPRO of Naperville. Brian is on the job ensuring that everything that is being done, is being done to perfection. Brian is a hardworking individual, his time in the field has cultivated talent for customer service ensuring trust and loyalty for the customers.
![Xavier Aguirre, team member at SERVPRO of Naperville]()
Xavier Aguirre
Xavier Aguirre is a Production Technician at SERVPRO of Naperville. Xavier has been with SERVPRO for a little over a year now. Since working for SERVPRO of Naperville, Xavier has received the Water Damage Restoration certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).
![Gary Young, team member at SERVPRO of Naperville]()
Gary Young
Gary Young is the owner of SERVPRO of Naperville. He has owned this franchise for over 22 years. Gary makes sure he hires quality employees who will not only get the job done perfect, but while provide impeccable customer service while doing it.
What our
customers are saying
We had a flood in our basement and as you can imagine, was very overwhelming and I didn't even know where to get started for this type of project. I called Servpro of Naperville and within 1 day, they had sent out Claudia who took time to help explain EVERYTHING in great detail, what to expect, how to proceed, what work is needed, etc. I cannot say enough kind words about Claudia and how professional and kind she was. She put me at ease and made me feel super supported and was there to partner in the next steps (especially when it came to insurance and quotes for the project). I HIGHLY recommend Servpro of Naperville and if you are lucky enough to work with Claudia, you are in great hands! THANK YOU!!!!
I used Servpro after my basement flooded in December of 2023. The technicians were great and did a wonderful job. I am writing this review, though, on Jodi, who handles the office. SHE IS AMAZING!! She went above and beyond with her customer service and I am so thankful for her attention to detail, kindness and fabulous personality. Jodi, you are a gem!
I had a pipe burst and Servpro came right out and handled the job quickly. The team was professional and hard working. I totally recommend!
Awesome experience!!!!
Excellent service ask for Jodi worked with them for years!!
Our sump pump stopped working and flooded our entire basement. Called Servpro and they responded quickly to clean up the water damage. Their staff were professional and very understanding of our situation. They made me and my wife feel comfortable and informed throughout the entire process. Thanks guys! Would definitely recommend!
About Us
When disaster strikes, strike back with SERVPRO!
SERVPRO of Naperville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Naperville is a locally owned by Gary and Marsha Young and is run by Jodi Thornton. SERVPRO of Naperville specializes in mitigation cleanup and restoration of both residential and commercial property after a water, fire, and smoke damage. SERVPRO of Naperville can also mitigate mold and mildew from your home or business.
SERVPRO of Naperville is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured SERVPRO of Naperville is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Naperville.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
INSURANCE AND PAYMENT INFORMATION
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience: MasterCard, Visa, American Express.
We also accept checks and bank transfers.
CERTIFICATIONS
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- CMT - Commercial Carpet Maintenance Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Upholstery & Fabric Cleaning
- Journeyman Fire & Smoke Restorer
- Journeyman for Textile Cleaner