Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
SERVPRO of Naperville
National Call Center
1-800-SERVPRONeed Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.
Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What Our
Customers Are Saying
"Everyone on the SERVPRO staff was so nice and very professional".
"I’ve worked with Naperville SERVPRO twice in the last 18 months. First time was a house fire and the second was a flooded basement. Jodi and her team are professional and kind. They not only comforted us, but did extremely high quality work. They worked well with my insurance company. They are the team to call when things go wrong."
"Thank you Jodi Thornton and SERVPRO of Naperville for your excellent services. At a time when my home became a complete disaster your team turned my nightmares into realities of total satisfaction. The professionalism, excellent customer service, timely responses and dedication that your team exemplified gave me complete comfort throughout the entire project. I would personally recommend SERVPRO of Naperville to anyone that likes to be stress-free knowing that they have hired a reputable and dependable company to take care of your flood, damaged and/or restoration needs. Service doesn't get any better than your team Mrs. Thornton and I stamp that with my approval. Kudos to everyone on your team and keep providing the excellent services that you do."
"I want go on record with the words I have say to describe your superb service. Over the years I have used you guys for a number of jobs and every time you guys have came through with flying colors. Even the jobs I have needed help on that you don't handle. I have called you guys and you guys have pointed me in the right direction. You guys have truly cornered the market on professionalism, customer service and timely communication. I hope I never need your services again but if I do I look forward to doing business with you guys."
"SERVPRO is a lifesaver. They got on the job so quickly and I was thrilled with the results."
"The team has been wonderful to work with! Very caring and empathetic. They were always on time and informative."
"Jodi and her staff did a fantastic job in my home!"
"The team showed up in less than an hour and did fantastic work!"
"The team has been great to work with. Everyone is very professional and efficient."
About Us
When disaster strikes, strike back with SERVPRO!
SERVPRO of Naperville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Naperville is a locally owned by Gary and Marsha Young and is run by Jodi Thornton. SERVPRO of Naperville specializes in mitigation cleanup and restoration of both residential and commercial property after a water, fire, and smoke damage. SERVPRO of Naperville can also mitigate mold and mildew from your home or business.
SERVPRO of Naperville is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured SERVPRO of Naperville is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Naperville.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
INSURANCE AND PAYMENT INFORMATION
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience: MasterCard, Visa, American Express.
We also accept checks and bank transfers.
CERTIFICATIONS
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- CMT - Commercial Carpet Maintenance Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Upholstery & Fabric Cleaning
- Journeyman Fire & Smoke Restorer
- Journeyman for Textile Cleaner
