SERVPRO of Logan Square / Humboldt Park

Highly professional and efficient experience from start to finish! I would confidently recommend them any day 👌🏻

We had a pipe burst with the recent weather that soaked our entire apartment. Servpro came out quickly and took care of EVERYTHING. Highly recommend their service for anyone who needs urgent assistance when ice strikes.

SERVPRO did an outstanding job resolving a significant water issue in my basement caused by a broken washing machine. From the moment I reached out, their response was incredibly fast—I contacted them during what could have been a stressful emergency, and they arrived promptly (often highlighted as 24/7 availability) to assess the situation and start mitigation right away. Their speed in responding and beginning the water extraction prevented further damage and gave me immediate peace of mind. The customer service throughout the entire process was top-notch. The team was professional, courteous, and genuinely caring—they took the time to explain every step clearly, answered all my questions without rushing, and kept me updated on progress. I never felt left in the dark, which is huge when dealing with something like this in your home. With over 50 years of experience and thousands of positive reviews praising their helpful, punctual crews, it lived up to their reputation as a leader in the industry. Transparency was another highlight. They provided a clear breakdown of what needed to be done, the advanced equipment they’d use (like powerful extractors, dehumidifiers, and moisture detection tools to thoroughly dry everything out), any potential issues to watch for (such as mold risks), and honest pricing with no hidden surprises. Everything was documented and communicated upfront, making it easy to work with my insurance as well. Beyond the basics, the crew was meticulous—they didn’t just remove the standing water; they ensured the area was fully dried, sanitized, deodorized, and restored to prevent any long-term problems. The basement looks and smells better than before the incident, and they even went the extra mile to handle affected items carefully. I highly recommend SERVPRO for any water damage restoration needs. They’re reliable, efficient, and truly committed to making it “Like it never even happened.” If you’re dealing with a flood or leak, call them—you won’t be disappointed! 5 stars all the way.

Amazing proffesional customer service from the beginning to end from Servpro!

Reggie and his team were respectful, friendly, and did a good job.

Fernando Perez crew shift is absolutely the best

Maryam was great! When she answered the call she was professional and polite. I was able to get the information I needed quickly and didn’t waste any of my time. I will be referring this business to all of my clients!

Very professional. Work was done on time. Friendly staff that worked with me to do what was needed to be done, on my budget. Did I mention they got there quickly and started right away