Emergency Water Extraction & Structural Drying Services

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SERVPRO of Kendall County

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(630) 554-2280

5.0

(73 reviews)

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(630) 554-2280

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

73 Reviews

5.0

Leave Us A Review

Edwardo Alejandro

about 1 month ago

ServePro trully lives up to their name! They saved the day from the beginning. Who knew dishwashers could spontaneously combust? Apparently GE does given the recall that caused my kitchen fire. That day turned my life upside down, but with just one call, Servepro helped me get everything back on track. Every single person I interacted with was a standup professional. A huge thank you to Steve the owner as well as Gene and Rob who guided me through everything that needed to happen. I walso want to recognize Daniela and the amazing crew Enrique, Garry, DJ, Carlos, Carlo, Cale, and probably a few I am forgetting. They were a massive help and they are genuinely the best restoration team I could have called after such a crazy fire.

Geraldo Rivera

about 1 month ago

Morning, yes, it is that Geraldo Rivera. Over the years I've covered countless disasters for the news. The flooding that devastated the apartment of my daughter's close friend on the first day of school was very upsetting. When Vincent reached out for help I knew from personal experience that Servpro was the call to make. Steve and his Kendall county team were terrific. They cleaned the damage, retrieved Vince's property, and restored his life. Bravo Scuba Steve and Servpro and thank you. Geraldo Rivera

Michael Napleton

about 2 months ago

We had a great experience with SERVPRO of Kendall County from start to finish. The owner, Steve, personally walked us through the entire process, explained everything clearly, and was incredibly responsive. They got out to us quickly, which made a stressful situation much easier to handle. The entire crew was professional, knowledgeable, courteous, and hardworking. It was clear they knew exactly what they were doing and genuinely cared about doing the job right. We couldn’t have asked for better service. Highly recommend SERVPRO of Kendall County and Steve’s team! Five stars all the way! ⭐️⭐️⭐️⭐️⭐️

Mike Sayles

about 2 months ago

We cannot say enough good things about SERVPRO of Kendall County and the incredible job they have done helping us recover from the fire at Carlson-Holmquist-Sayles Funeral Home. From the very beginning, owner Steve has been personally involved, responsive, professional, and genuinely committed to helping us through a very difficult situation. Steve and his entire team have gone above and beyond to understand the unique needs of a funeral home, work around our schedule, and minimize disruption to the families we serve. Their attention to detail throughout the fire and smoke remediation process has been outstanding, and their communication with us every step of the way has given us tremendous confidence. What has impressed me most is that Steve does not simply oversee the job from a distance—he is on site daily and takes a personal interest in making sure the work is done correctly and that our concerns are addressed. That level of ownership, care, and professionalism is increasingly rare. We are extremely grateful to Steve Pearson and the entire SERVPRO of Kendall County team for everything they have done for us, and I would recommend them without hesitation to anyone facing fire, smoke, water, or property damage. They have truly earned our trust, respect, and sincere appreciation.

Carol Parker

4 months ago

Good service! The trades people they use are the best! Every detail taken care of.

Peter Zimmermann

5 months ago

Rob arrived exactly on time. Did an assessment and advised that they were unable to provide the exact service I needed. Prompt, professional, and honest. Thank you!!!

Maryjude Rihani

7 months ago

This is a fantastic company. We had an electric fire and had servpro come out. Gene is a wonderful man. Very sweet and gets straight to point. Daniella and her group did awesome job. Very sweet girls. Overall the company is great but the people are better !

Michael Driscoll

7 months ago

Steve was out almost instantly to asses the damage and come up with a plan of action after my sump pump wen out and my basement flooded. Within a couple hours the crew was here taking care of the mess left behind. Enrique and Felipe were very diligent careful and professional with their work. The whole process was explained very well and what went from a terrible moment not knowing where to begin turned into a sigh of relief. 10/10 would highly recommend. Thanks again Kendall County SERVPRO team.

Tim Sharp

8 months ago

Very knowledgeable, very good at what they do. Fast and caring! Crew was amazing. Moved everything out, pulled up my flooring, got all air movers going and game me peace of mind. Very good at communicating! Walked me through everything.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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