A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of DeKalb County

Our Google Reviews
1-800-SERVPRO
4.6
(38 reviews)

National Call Center

1-800-SERVPRO

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I was so happy with the SERVPRO crew that recently took care of the water problem in my apartment building. They were fast and efficient. My tenants were back in their apartments in no time and my building is fresh and dry.

Steven L.
Oregon

I recently had a water line break in my office building. I knew right away that I was going to contact SERVPRO of DeKalb County. I have seen some of the great things they have done for our community and most behind the scenes! They have volunteered their time and participated in many community activities. I know that they care about the community and just knew they would care about my home. I was right and knew I made the right choice. 

Margaret F.
Rochelle

SERVPRO of DeKalb county helped our daughter out recently with a water loss in her home. She is a single mom and on a tight budget. She was very stressed out when this situation happened and the SERVPRO crew was amazing. We would choose them again. 

Roberta L.
Oregon

OMG! SERVPRO of DeKalb County really helped my husband and I out recently with a broken pipe in our basement! We are new homeowners and were pretty stressed when we went in our basement and found 12 inches of water! We contacted them based on a recommendation from our neighbor and new we made the correct choice. They were great to work with and made the process as efficient as possible. We cant thank them enough.

Abigail G.
chana

Everyone was very knowledgeable and respectful. I highly recommend SERVPRO to anyone. They did a fantastic job taking down and cleaning up. Amazing work guys.

Chad S.
Rochelle

I wanted to again send positive feedback to Louis and his crew. They were fantastic, responsive,and professional. We were able to resume normal operations before the weekend was over which was outstanding.

Alex Haughee
Dekalb

I recently had about 2 feet of water in my basement. I am in the process of selling my home and was unsure of the coverage I had for a sump pump. I contacted SERVPRO of DeKalb County late one Sunday night about coming to help but as you can imagine I had a lot of questions also. I wanted the job to be taken care of but was worried about the bill. Not only did they do a great job with the water, they kept me informed of the cost as we went along and answered all my questions! My house closed on schedule and I didn't get a huge bill that I didn't need. I would totally chose to work with them again.

Ryan P
Chana

We had some water in the basement of our rental which our daughter and grandson live in. We had concerns about mold and how that would effect our grandson. We contacted SERVPRO of DeKalb County based on the fact that I had heard about the good will gesture they had done to my grandson's daycare center recently. They needed the carpets cleaned and needed the service donated, which SERVPRO gladly did. We were thrilled with their work and how they got the mold taken care of. We would use them again and are thankful for a company that supports their community.

Jennifer H
Rochelle

Thank you for your prompt attention and the work that you did to clean up the water damage in our home!

Kim McKenna
Chana

About Us

SERVPRO of DeKalb County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Covid-19 has really had an effect on our lives. SERVPRO of DeKalb has been on the front lines and helping companies and homeowners get their properties safe for them selves and their very important employees, students and customers. We have cleaned and disinfected over 2.000,000 sf of space and played a key role in keeping many key community support services open and serving our communities.

SERVPRO of DeKalb County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of DeKalb County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of DeKalb County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

George & Margaret Jackowiec
George & Margaret Jackowiec
Owners of SERVPRO of DeKalb County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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