A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Carbondale / Marion

Our Google Reviews
(618) 998-8828
4.8
(106 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

"Always love seeing the marketer's smiling face when she comes to the office. Great representative for a great team!" 

Dylan
Marion

"SERVPRO is professional, prompt, and personable. Also, works well with insurance companies." 

Charles Culver
Christopher

"I have had SERVPRO help with many jobs of mine and they always do an excellent job!" 

George T.
West Frankfort

"Great service and great people! They restore it "Like it never even happened."

Sarah W.
Marion

"This office is amazing. Very friendly and very efficient. From the estimators to the workers who did my tear out, professionalism way key. I'm so glad they were there to help with our home. Thank you guys!! 

Craig and April"

Craig C.
Marion

"We recently sold our home and had SERVPRO polish the place up for the new owners. We were so pleased with their work that we hired them to clean our newly purchased home for us before we moved in there. Misty and Melissa are truly exceptional workers. Detail, plus. Thank you, SERVPRO."

Jeff L.
Marion

"Moving out of an apartment and part was my lease agreement was to have it professionally cleaned when I did. I reached out to SERVPRO regarding these service and they were fast, efficient, and provided a high quality of work. I would recommend them to anyone who needs restorations or cleaning done."

Marcus M.
Marion

Great work!

Farrell
Anna

"Owner is Very knowledgeable and is a pleasure to work with." 

Brian M.
Dallas

About Us

SERVPRO of Carbondale/Marion is family owned and operated with every employee adopted as an added family member. Offering service to you, your family, or your business in the Southern Illinois area, SERVPRO of Carbondale/Marion endeavors to build lasting relationships and to stay involved in our widely ranged community. Holding memberships in multiple Chambers, sponsoring events, and volunteering where we can, is very important to our business. By calling us for your needs, you are guaranteed a spot in our “family.”

Our main goal is to serve your needs in a quick-like, professional manner. Fire and water damage can be very disturbing to every factor involved in the building damaged; creating much unnecessary stress and worry.  As we advocate for a safe, stress-free, and trustful experience, our team is fully equipped with hands on training and is the backboard of our business to make your experience “Like it never even happened.” Let us help in making your worries disappear, starting with just one phone call to (618) 998-8828

SERVPRO of Carbondale/Marion stands strong in providing a fast and efficient work ethic while maintaining a trusting relationship. We acquire a fully trained and equipped team 24 hours a day, 7 days a week specializing in (but are not limited to):

  • Fire Damage
  • Water/Flood Damage
  • Storm Damage
  • Carpet Cleaning
  • Duct Cleaning
  • Sewage and Biohazard Cleanup
  • Mold
  • Odor Removal
Ryan & Lorissa Wolfe
Ryan & Lorissa Wolfe
Owners of SERVPRO of Carbondale / Marion

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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