Emergency Water Extraction & Structural Drying Services

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SERVPRO of Caledonia, Harvard, North Woodstock
Our Google Reviews
(815) 728-7621
4.8
(34 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
34 Reviews
4.8
Leave Us A Review
Jenny Franzene
3 months ago

I cannot say enough great things about the Servpro of Caledonia, Harvard, North Woodstock. We immediately called them after walking into our house and seeing the extent of our water damage. All the employees were professional, polite, and respectful. You can count on them to get the job done and efficiently. They were always on time and would explain in detail what they were doing every step of the way so that we always knew what was going on and what to expect next. Anytime we had a question or concern Roger was always available to talk to us. If you are ever in need of their services I would highly recommend reaching out to them.

Becky K
6 months ago

My husband and I highly recommend this branch of SERVPRO! They thoroughly cleaned and restored our bathroom after a tree fell into our home during a bad storm. Their response time was second to none. They also handled all the "red tape" of insurance, so we didn't have the headache! Roger (the owner) is knowledgeable, professional, and detail-oriented, and every worker on his team was very respectful of our home and property. Thank you, Roger and Justin! Highly recommend!

Renee Hyland
10 months ago

My husband and I had a flood in our home that impacted most of the main floor and basement. It was devastating, overwhelming, and heartbreaking, but I am so thankful that we contacted ServPro. We called after 7am and there were people on our doorstep before 8am. They brought us a sense of calm and reassured us that everything was going to be ok. Everyone from their team was always kind, thoughtful and respectful when they entered my home. They communicated with us often to keep us up to date on where they were in the project process. My home is back to normal and dare I say even more beautiful than before the flood. We are so appreciative of all the hard work and effort from the ServPro team. We can never thank you guys enough!

Benjamin Perthel
about 1 year ago

We recently had a sewer backup from the heavy rains (in Menomonee Falls, WI). Our finished basement was completely destroyed. Mitch and his team came in and were very professional. They made recommendations and explained the reasoning behind them. They worked very cleanly and answered any questions along the way. I've been a custom home builder in my area for almost 20 years and have done several re-builds after fires, floods, etc. SERVPRO of Caledonia did a far better job with the remediation and cleanup than I have seen any other company do. They were careful to not damage anything else, made clean cuts, and were careful with the removal of everything. They also did my neighbor's house and were able to keep their trim. It looks like they were very careful to keep all the pieces neatly which will make it far easier (and less costly) for me to do the reconstruction.

Nicole Menomonee Falls
about 1 year ago

WOW, just wow! Great service, great communication, and so prompt in our time of need. Thanks all!

Julie Beall
over 1 year ago

SERVPRO was a class act from the first contact with them and continued service until our water damage was corrected. Their customer service & support throughout our dilemma really aided us for our best results. Hopefully , don’t ever have to call them again but if we do, I will not hesitate to do so. Thank You so much Servpro Team!

Frank Herrera
over 1 year ago

Great company, easy to work with, definitely contact them

MJ Frank
over 1 year ago

Servpro came in and did a great job cleaning up after a flood. Thanks guys!

Scott Stuck
over 1 year ago

Very pleased with how Roger and the rest of the Servpro team helped us when we had a burst pipe that led to significant water damage. They responded immediately and spearheaded the remediation from beginning to end. I would highly recommend their service.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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